WAITER SUPERVISOR

RAFFLES EMPLOYMENT PTE. LTD.; Singapore; On-site; SGD 21,000 - 28,000; Full time

Job summary

RAFFLES EMPLOYMENT PTE. LTD. in Singapore is seeking a hands-on restaurant service professional to deliver excellent customer service and support smooth operations during busy shifts.

The role involves taking orders, serving beverages, maintaining cleanliness, and helping the team when manpower is low. You should have at least 2 years of F&B experience, be able to work on weekends and public holidays, stand for long periods, and recall menu items to assist guests and staff.

Qualifications

• Minimum 2 years relavant working experience
• Able to work on Weekends and PH
• Able to work in fast-pace environment
• Able to stand long time
• Able to do everything when manpower is not enough, including cleaning and stock
• Extensive F&B knowledge with ability to recall ingredients and dishes

Responsibilities

• Deliver excellent customer service
• Ensure smooth operations to achieve good customer satisfaction
• Taking orders, serving beverages to customers
• Maintain cleanliness and housekeeping of work areas.

Skills

Customer service

F&B knowledge

POS familiarity

Leadership

Weekend work

Education

High school diploma or equivalent

Tools

Restaurant POS / management software

Job description

Job Duties

1. Delivering excellent customer service
2. Ensure smooth operations to achieve good customer satisfaction
3. Taking orders, serving of beverages to customers
4. Maintain cleanliness and housekeeping of work areas.

Job Requirement

1. At least 2 years relavant working experience
2. Able to work on Weekends and PH
3. Able to work in fast-pace environment.
4. Able to stand long time.
5. Able to do everything when manpower is not enough. Including clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping)
6. Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
7. Familiarity with restaurant management software/ POS
8. Strong leadership, motivational and people skills