Assistant Sales Engineer [ Yio Chu Kang / Lentor MRT ]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A manufacturing company in Singapore seeks a Sale Support Engineer to provide technical support and pre-sales engineering. Responsibilities include assisting customers, preparing estimates, and coordinating projects. Ideal candidates should hold a relevant diploma or degree and have experience in technical support or sales engineering. Join a dynamic team where you will have a significant impact on client relations and project execution.

Qualifications

• A proven track record in a technical support or sales engineering role.
• Ability to provide expert guidance and troubleshooting.

Responsibilities

• Serve as a primary technical point of contact for customers.
• Understand customer requirements and provide technical information.
• Coordinate with the Project Manager for procurement of parts.
• Lead a team and delegate work effectively.
• Build rapport with clients for technical advice.

Skills

Technical support

Sales engineering

Client relations

Team leadership

Education

Diploma or Degree in Engineering (Mechanical, Electrical, Controls, Life Science or Environmental)

Job description

• Role: Sale Support Engineer
• Office at Tagore Lane [ Lentor / Yio Chu Kang MRT ]
• Monday – Friday | 8.30am – 6.15pm
• Basic Salary: $2,800 - $3,450 + Bonus

Company is a Manufacturer of Animal Care Systems (Motor-Free Rodent Caging System), Medical & Hospital System (Didactic Material), Environmental Engineering (Custom Biowaste Treatment Systems)

Qualifications & Requirements:

1. Diploma or Degree in Engineering (Mechanical, Electrical, Controls, Life Science or Environmental).
2. A proven track record in a technical support or sales engineering role is preferred.
3. Reports directly to the Sales Manager and Project Manager.

Job Descriptions:

• Technical Support: Serve as a primary technical point of contact for customers, providing expert guidance and troubleshooting. You'll also provide feedback to help with follow-up jobs.
• Pre-Sales Engineering: Work with the Sales Manager to understand customer requirements and provide technical information on our products. You will also assist in preparing direct estimates and quotations and participate in the planning and survey phase of new installations.
• Project Execution: Coordinate with the Project Manager to assist in the procurement of parts and components. You will also convert design drawings into working drawings, carry out tests and prepare reports for system commissioning, and ensure work is completed according to as-built drawings.
• Team Leadership: Lead a team of technicians and assistants, delegating work and monitoring their progress to meet deadlines.
• Client Relations: Build rapport with clients by showing you care about their concerns. You will be their key contact for technical advice and support.