Assistant Restaurant Manager - Guest Experience & Ops Lead

OUE Restaurants Pte Ltd; Singapore; Sur place; SGD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Annual Leave, Family Care Leave & Paid

Annual Wage Supplement

Performance Bonus & Annual Salary Incr

Group Medical, Hospitalisation &Dental

Long Service Award

Professional Growth & Development

Education Assistance

External Training Sponsorship

Staff Discounts

Staff Referral Scheme

Staff Meals Provided

Résumé du poste

OUE Restaurants Pte Ltd Assistant Manager role oversees daily service operations and leads the front-of-house team to deliver guest-centred experiences. You will partner with the GM/AGM and culinary team to optimize service, manage costs, and drive revenue through wine knowledge and upselling.

Responsibilities include staff development, shift leadership, and ensuring brand and safety standards. This role requires 2–3 years of managerial hospitality experience, a calm demeanor under pressure, and

Qualifications

• 2–3 years of managerial experience in a renowned dining environment.
• Familiar with mainstream reservation systems.
• Wine knowledge and beverage service experience.
• Flexible with weekends and holidays.
• Strong leadership and people-focused management.
• Calm under pressure with a guest-centric approach.
• Willingness to contribute to brand standards and marketing initiatives.

Responsabilités

• Oversee Front-of-House team including Servers, Hosts, and Bartenders.
• Act as Manager-on-Duty providing leadership during service.
• Open/close restaurant per SOPs and ensure readiness.
• Lead service recovery and guest issue resolution.
• Drive revenue growth through upselling and menu knowledge.
• Manage staff schedules, leave plans, and cost controls.
• Maintain POS discipline, inventory accuracy, and safety compliance.

Connaissances

Leadership

Team management

Customer service

Communication

Wine knowledge

Guest-centric mindset

Adaptability

Problem-solving

Outils

Reservation systems

POS systems

Description du poste

OUE Restaurants Pte Ltd Assistant Manager role oversees daily service operations and leads the front-of-house team to deliver guest-centred experiences. You will partner with the GM/AGM and culinary team to optimize service, manage costs, and drive revenue through wine knowledge and upselling.

Responsibilities include staff development, shift leadership, and ensuring brand and safety standards. This role requires 2–3 years of managerial hospitality experience, a calm demeanor under pressure, and