Assistant Manager

National University Health System; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Singapore is seeking an Assistant Manager for NUHS@Home to oversee and manage patient care operations. The ideal candidate will possess a Bachelor's degree and strong communication, planning, and coordination skills. Responsibilities include financial counselling operations oversight, liaison with the Billing Office, and management of logistics and administrative tasks. Previous experience in healthcare or hospital operations is advantageous. This dynamic role requires a proactive problem-solver who thrives in fast-paced environments.

Qualifications

• Bachelor’s degree in any discipline.
• Strong communication, planning, and coordination skills.
• Previous experience in healthcare or hospital operations is advantageous.

Responsibilities

• Oversee and manage financial counselling operations for NUHS@Home.
• Liaise with Billing Office on billing matters.
• Supervise daily ground operations in the Ops Room.
• Manage logistics, procurement, and administrative coordination.
• Support programme expansion through stakeholder engagement.

Skills

Strong communication skills

Planning and coordination skills

Proficient in Microsoft Office

Ability to thrive in dynamic environments

Team player with positive attitude

Education

Bachelor’s degree in any discipline

Tools

Microsoft Office

Digital platforms

Job description

Join us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As an Assistant Manager for NUHS@Home, you will play a vital role in the coordination and management of our patients' care. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Responsibilities

• Oversee and manage financial counselling operations for NUHS@Home.
• Liaise with Billing Office on billing matters, including clarifications on patient bills and tagging of inpatient codes.
• Supervise daily ground operations in the Ops Room to ensure smooth workflows.
• Manage logistics, procurement, onboarding/offboarding, and administrative coordination with internal stakeholders (e.g. Legal, Communications) and external partners/vendors.
• Support programme expansion through stakeholder engagement and vendor management, including feedback for process improvement.
• Optimise and streamline operations workflows to improve efficiency and service delivery.
• Lead and facilitate ground operations meetings.
• Undertake other ad hoc projects and administrative tasks as required.

Qualifications

• Bachelor’s degree in any discipline.
• Strong communication, planning, and coordination skills.
• Proficient in Microsoft Office and digital platforms.
• Ability to thrive in a fast-paced, dynamic environment.
• A team player with a positive attitude who can also work independently.
• Prior experience in healthcare or hospital operations will be an added advantage.