Assistant Manager Higher Education 10

Consortium for Clinical Research and Innovation Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading organization in clinical research located in Singapore is looking for a dedicated professional to oversee programme delivery and operations. This role involves managing relationships with partners, coordinating academic staff for quality teaching, and implementing digital transformation initiatives. The ideal candidate will possess strong communication skills in both English and Mandarin, efficient budgeting capabilities, and the ability to manage diverse teams to meet goals. The position requires a resourceful and self-driven individual committed to excellence.

Qualifications

• Regional market experience is an added advantage.
• Ability to engage with diverse groups including students and partners.
• Experience in coordinating with academic institutions.

Responsibilities

• Administer support systems and ensure operation delivery.
• Maintain relations with partners and manage data transfer.
• Coordinate with academic staff for lecturer deployment.
• Spearhead digitalisation and automation initiatives.
• Oversee budgeting and resource allocation.
• Manage class scheduling and assessments.
• Support marketing and recruitment efforts.
• Supervise work teams to achieve organizational goals.
• Follow through changes for programme reviews.

Skills

Excellent communication skills

Inter-personal skills

Leadership skills

Analytical thinking

Critical thinking

Fluent in English and Mandarin

Adaptability to change

Job description

1. HE Programme Delivery: Administer support systems and delivery operations. Ensure that the Learning Management System is set up in accordance to procedures and take corrective actions to remedy deviation from standards.
2. Operation Coordination with Partners and Head of Programmes/Academics: Maintain good relations with partners on data transfer, review of operational concerns, resolve pertinent issues and suggest improvements. Communicate timely updates and changes to key stakeholders including students and staff. Organise events to host partner visits and facilitate interaction with students.
3. Lecturer Management: Liaise with the academic staff to confirm the deployment of qualified lecturers. Ensure quality teaching is provided to students.
4. Process Innovation: Spearhead digitalisation and automation initiatives for the department.
5. Budgeting and Resource Allocation: Ensure accuracy in budgeting.
6. Class Scheduling and Assessment Management: Work with internal departments on class scheduling and assessment management plans.
7. Marketing and Recruitment: Engage and support colleagues in Student Recruitment Group (SMR) with marketing and recruitment efforts. Ensure that all marketing collaterals and website are updated.
8. People Management: Deploy and supervise work teams to achieve their goals.
9. Programme Review: Follow through changes (system setup, etc) for Programme reviews (internal and external).

- Regional market experience is added advantage

Personal Attributes

• Excellent communication, inter-personal and presentation skills
• Team player with good leadership skills and able to work through people
• Resourceful, self-driven and independent
• Strong analytical and critical thinking skills
• Adaptive to change, able to work under pressure and commitment to meeting deadlines
• Strong command of spoken and written in both English and Mandarin for Chinese speaking students.

We regret that only shortlisted candidates will be notified.