Assistant Manager / Executive, Operations, Singapore (2-Year Contract) - Retail Malls

CAPITALAND RETAIL MANAGEMENT PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Capitaland Retail Management Pte Ltd is seeking a motivated facilities professional to support the Operations Manager in overseeing the operations and maintenance of a premier retail mall. You will coordinate programs, supervise maintenance, and manage contracts to ensure smooth, cost-efficient mall performance.

You will also support asset enhancement initiatives, tenant renovations, and promotional activities while liaising with procurement for equipment replacements and improvements.

Qualifications

• Degree/ Diploma in Engineering (Mechanical/Electrical) / Real Estate / Facilities / Building / Estate Management
• Graduates with relevant degree but no prior relevant experience are welcome to apply
• Exhibit strong initiative, leadership, and interpersonal skills
• Able to work within tight timelines, resourceful and systematic in resolving problems
• Good communication skills
• Willing to work beyond standard operating hours, when required
• Willing to learn and open to possible lateral movements between asset classes in the future (based on business needs)

Responsibilities

• Support the Operations Manager in managing operations and maintenance of our retail mall
• Coordinate operation programs and execute maintenance works to ensure the mall operates at optimum level
• Prepare annual budget, manage and administer maintenance contracts and supervise expenses for the mall
• Assist in asset enhancement initiatives, renovation works carried out by tenants and promotional activities
• Liaise with Contract & Procurement team, manage and execute procurement of equipment and replacement & enhancement works
• Manage and respond to feedback and service requests promptly
• Lead technicians and manage vendor services to uphold professional standards in daily operations
• Be part of the Company Emergency Response Team (Site Incident Controller, First Aider, etc)
• Be part of Environmental Health Safety (EHS) team for permit reviews, risk assessments and safety audits

Skills

Leadership

Communication skills

Interpersonal skills

Education

Degree or Diploma in Engineering / Real Estate / Facilities / Building / Estate Management

Job description

Responsibilities:

• You will support the Operations Manager in managing effective operations and maintenance of our retail mall.
• Coordinate operation programs and execute maintenance works to ensure the mall operates at optimum level
• Prepare annual budget, manage and administer all maintenance contracts and supervise expense for the operational needs of the mall
• Assist in the implementation of the Asset Enhancement Initiatives, renovation works carried out by tenants and operational support for the promotional activities of the mall
• Liaise with Contract & Procurement team, manage and execute specific/adhoc procurement of equipment cyclical replacement & enhancement works in the mall
• Manage and attend to all feedback and service requests in a timely manner
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc),
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.

Requirements:

• Degree/ Diploma in Engineering (Mechanical/Electrical) / Real Estate / Facilities / Building / Estate Management
• Graduates with relevant degree but no prior relevant experience are welcome to apply
• Exhibit strong initiative, leadership, and interpersonal skills
• Able to work within tight timelines, resourceful and systematic in resolving problems
• Good communication skills
• Willing to work beyond standard operating hours, when required
• Willing to learn and open to possible lateral movements between asset classes in the future (based on business needs)