Assistant Manager / Executive, Operations, Singapore (2-Years Contract) - Westgate

CapitaLand Retail Management Pte Ltd; Singapore; On-site; SGD 90,000 - 140,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Training and development opportunities

Ascott serviced residences discounts

Staff volunteerism initiatives

Wellness programmes

Job summary

CapitaLand Retail Management Pte Ltd in Singapore seeks an Operations professional to support the mall’s daily operations and maintenance. You will help manage programs, coordinate budgets, and supervise service contracts, ensuring smooth, safe and cost-efficient retail operations.

The role involves coordinating with tenants, overseeing procurement, and guiding technicians to uphold standards while supporting promotional activities and environmental health and safety reviews.

Qualifications

• Degree in Engineering (Mechanical/Electrical) or Real Estate/Facilities/Building/Estate Management.
• Exhibit strong initiative, leadership and interpersonal skills.
• Good communication and ability to work under tight timelines.

Responsibilities

• Support Operations Manager in managing maintenance and operations of the retail mall.
• Coordinate operation programs and execute maintenance works for optimal mall performance.
• Prepare annual budget; manage maintenance contracts; supervise operational expenses.
• Assist in Asset Enhancement Initiatives and support tenant renovations and promotions.
• Coordinate procurement with Contract & Procurement; oversee cyclical replacements.
• Lead technicians and manage vendor services to meet standards; participate in EHS reviews.

Skills

Leadership

Interpersonal skills

Communication skills

Problem solving

Education

Engineering / Real Estate / Facilities / Building / Estate Management degree

Job description

About Us

Headquartered and listed in Singapore in 2021, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 5 November 2025, CLI had S$120 billion of funds under management. CLI holds stakes in eight listed real estate investment trusts and a suite of private real asset vehicles that invest in demographics, disruption and digitalisation-theme strategies. Its diversified real asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage, data centres and private credit.

Job Description

Responsibilities

• You will support the Operations Manager in managing effective operations and maintenance of our retail mall.
• Coordinate operation programs and execute maintenance works to ensure the mall operates at optimum level.
• Prepare annual budget, manage and administer all maintenance contracts and supervise expense for the operational needs of the mall.
• Assist in the implementation of the Asset Enhancement Initiatives, renovation works carried out by tenants and operational support for the promotional activities of the mall.
• Liaise with Contract & Procurement team, manage and execute specific/adhoc procurement of equipment cyclical replacement & enhancement works in the mall.
• Manage and attend to all feedback and service requests in a timely manner.
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations.
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc).
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.

Requirements

• Degree in Engineering (Mechanical/Electrical) / Real Estate / Facilities / Building / Estate Management.
• Graduates with relevant degree but no prior relevant experience are welcome to apply.
• Exhibit strong initiative, leadership, and interpersonal skills.
• Able to work within tight timelines, resourceful and systematic in resolving problems.
• Good communication skills.
• Willing to work beyond standard operating hours, when required.
• Willing to learn and open to possible lateral movements between asset classes in the future (based on business needs).

Benefits

• Comprehensive medical coverage.
• Training and development opportunities.
• Subsidised rates at Ascott serviced residences.
• Strong advocate of staff volunteerism.
• Wellness programmes.

Closing Statement

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values.

We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

At CapitaLand, we believe the success of our talent strategy goes beyond just recruiting the right talent. We strive to help our people grow, recognise their talents and hard work, rewarding them for their efforts and achievements.

About CapitaLand Group

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real asset management and real estate development, spanning across 270 cities in 45 countries. Within its ecosystem, CapitaLand has developed an integrated suite of real asset management, real estate development, and operating capabilities that supports its businesses in building core competencies across the value chain. With this full range of capabilities, CapitaLand can optimise the strategies of its listed real estate investment management business CapitaLand Investment, and its privately held property development arm CapitaLand Development; to drive competitive advantage for its businesses. CapitaLand places sustainability at the core of what it does. As a responsible real estate company, CapitaLand contributes to the environmental and social well-being of the communities where it operates, as it delivers long‑term economic value to its stakeholders.