Assistant Manager, Clinical Operations

Dynamic Human Capital Pte Ltd; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

A leading healthcare consultancy in Singapore is seeking an experienced administrative operations professional. The successful candidate will be responsible for providing vital operational support and developing strong relationships to enhance efficiency. Key qualifications include a relevant degree, 5 years of experience in healthcare or operations, and proficiency in MS Office. Team collaboration and effective communication skills are essential for success in this role. Join us to make a difference in healthcare operations while enjoying a collaborative work environment.

Qualifications

• 5 years of experience in healthcare or operations is advantageous.
• Excellent interpersonal and communication skills are required.
• Familiarity with budgeting and corporate administration concepts is a plus.

Responsibilities

• Perform necessary administrative tasks and support operations.
• Develop relationships to enhance operational efficiency.
• Track and monitor datasets, responding promptly to changes.
• Prepare data for reports and assist in drafting documents.
• Ensure compliance with service standards and requirements.
• Oversee maintenance of tracking systems.
• Identify opportunities for service quality enhancement.
• Assist in planning and implementing improvements.
• Manage quality improvement projects at various levels.
• Support staff training and development initiatives.
• Promote change for departmental initiatives.

Skills

Interpersonal skills

Communication skills

Team collaboration

Multitasking

Proficiency in MS Office

Education

Degree in a relevant discipline

Job description

About

Are you passionate about ensuring smooth and efficient operations within a dynamic organizational environment? Do you excel in administrative tasks, thrive on building strong relationships, and possess a keen eye for detail? If so, we have an exciting opportunity for you!

Job Responsibility

• Perform necessary administrative tasks and provide daily operational support to assigned operating unit(s)/area(s), services, or programs.
• Develop and nurture relationships with partners, both internal and external, to enhance operational efficiency.
• Track and monitor relevant datasets, responding promptly to changes in data.
• Prepare and analyze data for reports and assist in drafting various documents as required.
• Ensure compliance with all service and operations standards and requirements.
• Oversee the maintenance and contribute to the development of tracking and monitoring systems within the department.
• Identify opportunities for enhancing service quality and make recommendations accordingly.
• Assist in planning and implementing changes aimed at improving service levels and raising quality standards.
• Participate in planning, implementing, and managing quality improvement projects at both Hospital-wide and Departmental levels.
• Provide active support for staff training and development initiatives.
• Act as a change agent to promote a mindset change for Hospital-wide/Departmental level initiatives, fostering a culture of collegiality and effective teamwork.

Job Requirement

• Degree in any relevant discipline.
• 5 years of experience within healthcare or operations would be advantageous.
• Excellent interpersonal and communication skills.
• People-oriented with a focus on outcomes; ability to work well in a team and multitask effectively.
• Proficiency in MS Office applications.
• Familiarity with budgeting, corporate administration, and healthcare administration concepts is advantageous.