Assistant Manager, Business Process Excellence - Manufacturing

YSQ INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

YSQ International in Singapore seeks an experienced hands-on BPM professional to lead the redesign of manufacturing processes, map current workflows, and define system requirements for internal software and Power BI reports. This is an individual contributor role under the Head, Document Control & QA.

You will standardise processes across factories, drive adoption of new tools, train teams, and monitor KPIs like OEE and yield.

Qualifications

• Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Operations Management, or related field
• 2-4 years of relevant experience in business process improvement, manufacturing operations, or related fields
• Experience in manufacturing operations or industrial engineering; ideally in tobacco, FMCG, or process manufacturing
• Knowledge of Lean manufacturing, production reporting, and shop-floor data capture
• Experience with ERP systems such as Microsoft Dynamics NAV / Business Central, SAP, or equivalent
• Proficient in Microsoft Visio and Excel; Power BI is an advantage
• Proven delivery of process change from mapping to adoption
• Communicates clearly to business and technical audiences
• Structured, self-driven, adaptable, and detail-oriented

Responsibilities

• Manufacturing Processes: Map and redesign production processes; standardise the hand-off from production plan to shop-floor scheduling; design processes by capability for reuse across factories
• Digitalization: Convert process designs into business requirements for Internal Developed Software; lead build, testing, go-live, and user acceptance testing; define Power BI reporting for output, yield, material wastage, and OEE
• Change Implementation & Adoption: Lead rollout, training, and communication for new processes and tools; prepare SOPs, work instructions, and forms in digital format; track adoption after go-live
• Monitoring & Continuous Improvement: Track KPIs such as OEE, yield, material wastage, and schedule adherence; audit process compliance and drive corrective actions; benchmark against best practices
• Stakeholder Management: Work with Factory Management, Production, Quality, Engineering, Warehouse, Planning, and IT; run cross-functional workshops to agree on common ways of working
• Other Duties: Ad-hoc assignments as required by reporting superior

Skills

Lean manufacturing

Clear communication

Structured thinking

Change management

Education

Bachelor's degree in Industrial Engineering

Tools

Microsoft Dynamics NAV / Business Central

SAP

Microsoft Visio

Excel

Power BI

Job description

Part A: Key Deliverables

Lead business process improvement and digitalization for manufacturing operations across YSQ International's manufacturing entities.

This is a hands‑on individual contributor role. The incumbent maps the current process, designs the new process, defines the system requirements, and drives adoption.

Success in this role is defined by:

• Standardised manufacturing processes applied across factories that share the same capability
• Process designs delivered into Internal Developed Software and Power BI
• New processes and tools adopted and sustained after go-live

This role is part of the Business Process Digitalization agenda, working under the Head, Document Control & QA.

Part B: Responsibilities and Duties

1. Manufacturing Processes Map and redesign production processes: production order execution, material issue and consumption, production reporting, and shift handover Standardise the hand-off from production plan to shop‑floor scheduling Design processes by capability, so they can be reused across factories
2. Digitalization Convert process designs into business requirements for Internal Developed Software Work with IT through build, testing, and go-live, and lead user acceptance testing Define Power BI reporting for output, yield, material wastage, and OEE
3. Change Implementation & Adoption Lead rollout, training, and communication for new processes and tools Prepare SOPs, work instructions, and forms in digital format. Track adoption after go-live and close gaps
4. Monitoring & Continuous Improvement Track manufacturing KPIs such as OEE, yield, material wastage, and schedule adherence against baseline Audit process compliance and drive corrective actions Benchmark processes against industry best practice
5. Stakeholder Management Work with Factory Management, Production, Quality, Engineering, Warehouse, Planning, and IT across entities Run cross‑functional workshops to agree on common ways of working
6. Other Duties Other ad‑hoc assignments as required by reporting superior

Part C:Qualifications & Requirements (Education, Experience, Skills, Knowledge etc)

• Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Operations Management, or a related discipline
• Minimum 2-4 years of relevant experience in business process improvement, manufacturing operations, or a related field
• Experience in manufacturing operations or industrial engineering is strongly preferred, ideally in tobacco, FMCG, or process manufacturing
• Knowledge of Lean manufacturing, production reporting, and shop‑floor data capture
• Experience with ERP systems such as Microsoft Dynamics NAV / Business Central, SAP, or equivalent
• Proficient in Microsoft Visio and Excel; Power BI is an advantage
• Proven delivery of process change from mapping to adoption
• Communicates clearly to business and technical audiences
• Structured, self‑driven, adaptable, and detail‑oriented