Assistant Manager, Business Process Excellence | Manufacturing

YSQ International; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

YSQ International is seeking a hands-on Business Process Digitalization specialist to map current processes, design new workflows, define system requirements, and drive adoption across manufacturing entities. You will deliver standardized processes, embed them in Internal Developed Software and Power BI, and ensure sustained use after go-live.

You will work under the Head, Document Control & QA, collaborating with Factory Management, Production, Quality, Engineering, Warehouse, Planning, and IT

Qualifications

• Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, Operations Management, or related field.
• 2–4 years of experience in business process improvement or manufacturing operations.
• Experience in tobacco, FMCG, or process manufacturing is preferred.
• Knowledge of Lean manufacturing and shop-floor data capture.
• Proficient in ERP systems ( Dynamics NAV/BC, SAP ) and MS Office tools.

Responsibilities

• Map and redesign production processes across factories.
• Standardise hand-off from production plan to shop-floor scheduling.
• Design reusable processes by capability for multiple factories.
• Convert designs into business requirements for software and reporting.
• Lead IT build, testing, go-live and user acceptance testing.
• Define Power BI reporting for OEE, yield, wastage, and output.
• Lead rollout, training, and adoption of new processes.
• Prepare SOPs and forms in digital format and track adoption.
• Monitor KPIs and drive corrective actions; ensure compliance.

Skills

Lean manufacturing

Production reporting

Shop-floor data capture

Power BI

Microsoft Dynamics NAV / Business Cent

SAP

MS Visio

Excel

Stakeholder management

Change management

Education

Bachelor's degree in Industrial Engineering or related

Tools

ERP: Microsoft Dynamics NAV / Business Central

SAP

Power BI

Job description

Part A: Key Deliverables

Lead business process improvement and digitalization for manufacturing operations across YSQ International's manufacturing entities.

This is a hands-on individual contributor role. The incumbent maps the current process, designs the new process, defines the system requirements, and drives adoption.

Success in this role is defined by:

• Standardised manufacturing processes applied across factories that share the same capability
• Process designs delivered into Internal Developed Software and Power BI
• New processes and tools adopted and sustained after go-live

This role is part of the Business Process Digitalization agenda, working under the Head, Document Control & QA.

Part B: Responsibilities and Duties

1. Manufacturing Processes

• Map and redesign production processes: production order execution, material issue and consumption, production reporting, and shift handover
• Standardise the hand-off from production plan to shop-floor scheduling
• Design processes by capability, so they can be reused across factories

2. Digitalization

• Convert process designs into business requirements for Internal Developed Software
• Work with IT through build, testing, and go-live, and lead user acceptance testing
• Define Power BI reporting for output, yield, material wastage, and OEE

3. Change Implementation & Adoption

• Lead rollout, training, and communication for new processes and tools
• Prepare SOPs, work instructions, and forms in digital format.
• Track adoption after go-live and close gaps

4. Monitoring & Continuous Improvement

• Track manufacturing KPIs such as OEE, yield, material wastage, and schedule adherence against baseline
• Audit process compliance and drive corrective actions
• Benchmark processes against industry best practice

5. Stakeholder Management

• Work with Factory Management, Production, Quality, Engineering, Warehouse, Planning, and IT across entities
• Run cross-functional workshops to agree on common ways of working

6. Other Duties

• Other ad-hoc assignments as required by reporting superior

Part C:Qualifications & Requirements (Education, Experience, Skills, Knowledge etc)

• Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Operations Management, or a related discipline
• Minimum 2–4 years of relevant experience in business process improvement, manufacturing operations, or a related field
• Experience in manufacturing operations or industrial engineering is strongly preferred, ideally in tobacco, FMCG, or process manufacturing
• Knowledge of Lean manufacturing, production reporting, and shop-floor data capture
• Experience with ERP systems such as Microsoft Dynamics NAV / Business Central, SAP, or equivalent
• Proficient in Microsoft Visio and Excel; Power BI is an advantage
• Proven delivery of process change from mapping to adoption
• Communicates clearly to business and technical audiences
• Structured, self-driven, adaptable, and detail-oriented