Assistant Manager, Business Process Excellence (Supply Chain Planning)

YSQ International; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

YSQ International seeks a hands-on Business Process Improvement and Digitalization professional to map current processes, design new ones, define system requirements, and drive adoption across sales, manufacturing, and shipment planning.

The role is part of the Business Process Digitalization agenda, reporting to the Head of Document Control & QA. You will lead cross‑functional sessions, define KPIs, and ensure go‑live success with Internal Software and Power BI.

Qualifications

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations Management, or a related discipline.
• Minimum 2–4 years of relevant experience in business process improvement, planning, or a related field.
• Experience in demand planning, supply planning, production planning, or shipment planning is strongly preferred, ideally in manufacturing or FMCG.
• Knowledge of S&OP, demand forecasting, production planning (MPS/MRP), shipment planning, and inventory planning.
• Experience with ERP systems such as Microsoft Dynamics NAV / Business Central, SAP, or equivalent.
• Proficient in Microsoft Visio and Excel; Power BI is an advantage.

Responsibilities

• Lead planning process redesign for sales, demand, and supply planning.
• Design the monthly S&OP cycle, including calendars, horizons, reviews, and decision rights.
• Standardise hand-off from demand to production, material, and shipment planning.
• Define planning KPIs like forecast accuracy, forecast bias, and on-time shipment.
• Translate process designs into business requirements for Internal Developed Software.
• Collaborate with IT through build, testing, go-live, and user acceptance testing.
• Define Power BI reporting for forecast accuracy, plan adherence, shipment status, and inventory.
• Lead rollout, training, and communication for new processes and tools.
• Prepare digital formats of SOPs, work instructions, and forms.
• Track adoption post go-live and identify gaps.

Skills

Demand planning

Supply planning

Sales planning

Planning processes

S&OP

Forecast accuracy

Stakeholder management

Education

Bachelor's degree in Supply Chain Management or related

Tools

Power BI

Excel

Visio

ERP systems (Dynamics NAV/Business Central, SAP)

Job description

Lead business process improvement and digitalization for sales planning, manufacturing planning, and shipment planning across YSQ International's manufacturing and trading entities.

This is a hands‑on individual contributor role. The incumbent maps the current process, designs the new process, defines the system requirements, and drives adoption.

Success in this role is defined by:

• One monthly planning cycle (S&OP) that links the sales forecast to production, material, and shipment plans
• Measurable improvement in forecast accuracy, plan adherence, and on‑time shipment
• Process designs delivered into Internal Developed Software and Power BI
• New processes and tools adopted and sustained after go‑live

This role is part of the Business Process Digitalization agenda, working under the Head, Document Control & QA.

Part B:Responsibilities and Duties

1. Planning Processes

• Map and redesign sales planning, demand planning, and supply planning processes
• Design the monthly S&OP cycle: planning calendar, planning horizons, review meetings, and decision rights
• Standardise the hand‑off from demand plan to production plan, material requirements, and shipment plan
• Define planning KPIs such as forecast accuracy, forecast bias, plan adherence, on‑time shipment, and inventory days
• Convert process designs into business requirements for Internal Developed Software
• Work with IT through build, testing, and go‑live, and lead user acceptance testing
• Define Power BI reporting for forecast accuracy, plan adherence, shipment status, and inventory

3. Change Implementation & Adoption

• Lead rollout, training, and communication for new processes and tools
• Prepare digital format of SOPs, work instructions, and forms
• Track adoption after go‑live and close gaps
• Track planning KPIs against baseline
• Audit process compliance and drive corrective actions
• Benchmark processes against industry best practice

5. Stakeholder Management

• Work with Sales, Planning, Procurement, Sourcing, Manufacturing, Logistics, Finance, and IT across entities
• Run cross‑functional workshops to agree on common ways of working

6. Other Duties

• Other ad‑hoc assignments as required by reporting superior
• Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations Management, or a related discipline
• Minimum 2–4 years of relevant experience in business process improvement, planning, or a related field
• Experience in demand planning, supply planning, production planning, or shipment planning is strongly preferred, ideally in manufacturing or FMCG
• Knowledge of S&OP, demand forecasting, production planning (MPS/MRP), shipment planning, and inventory planning
• Experience with ERP systems such as Microsoft Dynamics NAV / Business Central, SAP, or equivalent
• Proficient in Microsoft Visio and Excel; Power BI is an advantage