Assistant Manager, Business Process Excellence - Supply Chain Planning

YSQ INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

YSQ International seeks a hands-on Business Process Digitalization specialist to drive improvement across sales, manufacturing, and shipment planning. The role maps current processes, designs new workflows, defines system requirements, and drives adoption across the organization.

Reporting to the Head, Document Control & QA, you will shape the monthly S&OP cycle, link forecasts to production and logistics, and develop Power BI dashboards to monitor forecast accuracy and plan adherence.

Qualifications

• Bachelor’s degree in Supply Chain Management, Industrial Engineering, Operations Management, or related field.
• 2–4 years of experience in business process improvement, planning, or related area.
• Experience in demand planning, supply planning, production planning, or shipment planning preferred, ideally in manufacturing or FMCG.
• Knowledge of S&OP, demand forecasting, MPS/MRP, shipment planning, and inventory planning.
• Experience with ERP systems such as Microsoft Dynamics NAV / Business Central, SAP, or equivalent.
• Proficient in Microsoft Visio and Excel; Power BI is an advantage.

Responsibilities

• Map and redesign sales planning, demand planning, and supply planning processes.
• Design the monthly S&OP cycle: planning calendar, planning horizons, review meetings, and decision rights.
• Standardise the hand-off from demand plan to production plan, material requirements, and shipment plan.
• Define planning KPIs such as forecast accuracy, forecast bias, plan adherence, on-time shipment, and inventory days.
• Convert process designs into business requirements for Internal Developed Software.
• Work with IT through build, testing, and go-live, and lead user acceptance testing.
• Define Power BI reporting for forecast accuracy, plan adherence, shipment status, and inventory.
• Lead rollout, training, and communication for new processes and tools.
• Prepare digital format of SOPs, work instructions, and forms.
• Track adoption after go-live and close gaps.
• Audit process compliance and drive corrective actions.
• Benchmark processes against industry best practice.

Skills

Forecasting

S&OP

Planning

Process redesign

Education

Bachelor's degree in SCM / related field

Tools

Power BI

Excel

Microsoft Visio

Dynamics NAV/BC

SAP

Job description

Part A: Key Deliverables

• Lead business process improvement and digitalization for sales planning, manufacturing planning, and shipment planning across YSQ International's manufacturing and trading entities.
• This is a hands-on individual contributor role. The incumbent maps the current process, designs the new process, defines the system requirements, and drives adoption.
• Success in this role is defined by:
• One monthly planning cycle (S&OP) that links the sales forecast to production, material, and shipment plans
• Measurable improvement in forecast accuracy, plan adherence, and on-time shipment
• Process designs delivered into Internal Developed Software and Power BI
• New processes and tools adopted and sustained after go-live

This role is part of the Business Process Digitalization agenda, working under the Head, Document Control & QA.

Part B: Responsibilities and Duties

1. 1. Planning Processes
   • Map and redesign sales planning, demand planning, and supply planning processes
   • Design the monthly S&OP cycle: planning calendar, planning horizons, review meetings, and decision rights
   • Standardise the hand-off from demand plan to production plan, material requirements, and shipment plan
   • Define planning KPIs such as forecast accuracy, forecast bias, plan adherence, on-time shipment, and inventory days
2. 2. Digitalization
   • Convert process designs into business requirements for Internal Developed Software
   • Work with IT through build, testing, and go-live, and lead user acceptance testing
   • Define Power BI reporting for forecast accuracy, plan adherence, shipment status, and inventory
3. 3. Change Implementation & Adoption
   • Lead rollout, training, and communication for new processes and tools
   • Prepare digital format of SOPs, work instructions, and forms
   • Track adoption after go-live and close gaps
4. 4. Monitoring & Continuous Improvement
   • Track planning KPIs against baseline
   • Audit process compliance and drive corrective actions
   • Benchmark processes against industry best practice
5. 5. Stakeholder Management
   • Work with Sales, Planning, Procurement, Sourcing, Manufacturing, Logistics, Finance, and IT across entities
   • Run cross-functional workshops to agree on common ways of working
6. 6. Other Duties
   • Other ad-hoc assignments as required by reporting superior

Part C: Qualifications & Requirements (Education, Experience, Skills, Knowledge etc)

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations Management, or a related discipline
• Minimum 2-4 years of relevant experience in business process improvement, planning, or a related field
• Experience in demand planning, supply planning, production planning, or shipment planning is strongly preferred, ideally in manufacturing or FMCG
• Knowledge of S&OP, demand forecasting, production planning (MPS/MRP), shipment planning, and inventory planning
• Experience with ERP systems such as Microsoft Dynamics NAV / Business Central, SAP, or equivalent
• Proficient in Microsoft Visio and Excel; Power BI is an advantage