Assistant Director, Market Development (Business Acquisition-SEA) - Thai Region

Marina Bay Sands; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading integrated resort in Singapore seeks a driven professional to spearhead customer engagement and business development initiatives. The role requires building relationships with high-net-worth individuals and ensuring exceptional customer experiences. Candidates should possess extensive sales and business development expertise, fluency in English, Chinese, and Thai, and be proficient in Microsoft Office tools. This opportunity offers a dynamic environment focused on collaboration and growth.

Qualifications

• Extensive experience in sales, business development, or hospitality.
• Business proficiency in English, Chinese, and Thai.
• Business proficiency in multiple languages is preferred.

Responsibilities

• Drive new business from defined target markets.
• Promote the Marina Bay Sands Integrated Resort.
• Acquire business with high-net-worth individuals.
• Ensure excellent customer experiences.
• Manage budgets and customer profitability.

Skills

Sales-driven

Customer-centric

Organizational skills

Problem-solving

Interpersonal relationships

Education

University degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

OVERVIEW

• Primarily responsible for the development, growth and driving of new business from defined target markets within specific regions.
• Support a culture of communication, collaboration and knowledge sharing that exhibit the Marina Bay Sands core values.
• Collaborate with other teams and departments to help build an efficient organization that is business-focused and people-centric.
• Protect the integrity and reputation of Marina Bay Sands.

CORE RESPONSIBILITIES

CUSTOMER ENGAGEMENT AND RELATIONSHIP MANAGEMENT

• Promote the Marina Bay Sands Integrated Resort and drive increased awareness of Las Vegas Sands and its affiliated properties.
• Acquire and grow new business with a focus on HNWI groups through various business networks, local communities and professional associations.
• Develop strong professional interpersonal relationships with new and existing customers to drive incremental visitation to Marina Bay Sands.
• Ensure that excellent customer experience is the focal point of customer touchpoints and interactions, in alignment with all applicable guidelines.
• Manage relevant budgets and complimentaries in alignment with customer reinvestment strategies to ensure desired customer profitability and margin.

STRATEGIC PLANNING AND IMPLEMENTATION

• Drive the timely implementation of market-specific initiatives with clear, measurable targets and take ownership to maintain and grow the business segment.
• Actively participate in collaborative strategic planning processes with the supervisor and other departments to identify opportunities that will drive optimal growth and both short and long term profitability for Marina Bay Sands.

JOB REQUIREMENTS

VALUES AND ATTRIBUTES

• Highly self-motivated and sales-driven in a collaborative work culture
• Customer-centric and service-oriented, focused on hospitality and the customer experience
• Proven organizational skills and time management capability
• Adept at balancing the need for multi-tasking and prioritization of tasks
• Ability to embrace challenges and overcomes obstacles with a positive attitude
• Possess the ability to handle conflicts and solve problems in a culturally diverse environment
• Seek continuous learning and improvement in personal and professional capacities

BACKGROUND AND SKILLS

• University degree is preferred
• Extensive experience in sales, business development, relationship marketing, hospitality, or related fields
• Business proficiency in English, Chinese and Thai with fluency in other Asian languages preferred (Mandarin, Bahasa, Vietnamese, Japanese, Korean, etc.) as the successful candidate will be required to liaise with English, Chinese, Thai and other Asian languages speaking guests.
• Proficient in the use of basic Microsoft software including Word, Excel, Outlook, PowerPoint, etc.
• This position will be based in our Thai Branch Office in Bangkok, Thailand.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.