Assistant Centre Manager

PIN CENTRE TRAINING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading education centre in Singapore is seeking a dynamic Centre Manager to oversee daily operations and drive the growth of its Jurong West location. This role combines hands-on teaching and comprehensive business management. Ideal candidates will inspire both students and staff, ensuring exceptional service and operational excellence. Proven management experience, strong communication skills, and a passion for education are essential. Apply now to join a team dedicated to making mathematics engaging for young learners.

Qualifications

• Proven experience in a managerial role, preferably within education or service-oriented business.
• Prior teaching or tutoring experience is highly advantageous.
• Strong proficiency in MS Office.

Responsibilities

• Oversee daily operations and strategic growth of the centre.
• Develop and implement strategic plans to exceed business targets.
• Manage team communications and resolve conflicts.
• Ensure smooth day-to-day operations and high-quality lessons.

Skills

Leadership

Business Acumen

Communication

Problem-Solving

Customer Focus

Organization & Planning

Resilience

Education

Proven experience in a managerial role

Teaching or tutoring experience

Strong proficiency in MS Office

Job description

About Seriously Addictive Mathematics (S.A.M)

S.A.M is the world's largest Singapore Math enrichment program, dedicated to making mathematics engaging, understandable, and seriously addictive for students aged 4 to 12. Our proven Concrete-Pictorial-Abstract approach builds deep conceptual understanding and critical problem‑solving skills. We are looking for a dynamic leader to drive our centre's growth and educational excellence.

Position Overview

We are seeking a passionate and driven Centre Manager to oversee the daily operations and strategic growth of our S.A.M Jurong West centre. This is a dual‑role position that combines hands‑on teaching with comprehensive business and people management. The ideal candidate will be a leader who can inspire both students and staff, ensure operational excellence, and drive the centre towards achieving its business targets.

Key Roles & Responsibilities

Operational & Educational Management

• Handle walk‑in enquiries and convert new leads into enrolled students.
• Serve as the primary point of contact for parent and student enquiries regarding services, schedules, and progress.
• Liaise effectively with parents regarding any schedule changes or student updates.
• Plan and execute engaging student activities and post‑exam programs.
• Ensure the smooth day‑to‑day operation of the centre.
• Deliver high‑quality, dynamic lessons based on the renowned S.A.M curriculum and pedagogy.
• Develop lesson materials and provide constructive feedback to students to ensure visible academic improvement.
• Engage and motivate students to help them realize their full potential.

Business Management

• Develop and implement strategic plans to achieve and exceed business targets for enrolment and revenue.
• Analyze key management indicators and costs to identify areas for improvement and efficiency.
• Continuously monitor sales pipelines and customer service quality to optimize centre performance.
• Uphold and enforce exceptional customer service standards across the entire team.
• Optimize resource allocation and manage centre expenses to minimize costs.

People Management

• Act as a role model for the team, setting the highest standards of performance, professionalism, and behavior.
• Foster proactive, clear, and effective communication within the team.
• Identify training needs and develop team members' skills to ensure their growth and progression.
• Recognize employee potential and actively support their career development.
• Manage all personnel administration, including scheduling, rostering, and performance reviews.
• Resolve team conflicts promptly and fairly to maintain a positive, collaborative, and high‑performing work environment.
• Ensure full compliance with all company policies and legal requirements.

What We’re Looking For

We are seeking a candidate who embodies the following qualities and skills:

• Leadership– A natural leader with the ability to inspire, mobilize, and motivate a team towards a common goal.
• Business Acumen– A strategic thinker with strong analytical, financial, and decision‑making skills.
• Communication– Exceptional verbal and written communication skills, persuasive and effective in dealing with parents, students, and team members.
• Problem‑Solving– A proactive, adaptable, and solution‑oriented mindset.
• Customer Focus– A deep commitment to delivering excellent service and building strong, lasting relationships with parents and students.
• Organization & Planning– Highly skilled in prioritization, time management, and handling multiple tasks efficiently.
• Resilience– The tenacity to thrive under pressure, overcome challenges, and drive results.

Qualifications & Experiences

• Proven experience in a managerial role, preferably within education, enrichment, or a retail/service‑oriented business.
• Prior teaching or tutoring experience is highly advantageous.
• Strong proficiency in MS Office.

How to Apply

If you are a motivated leader passionate about education and business growth, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role to [e-mail]