Application Support Engineer L2/L3 – 24/7 Production Support

NTT Data Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology service provider in Singapore is seeking an Application Support Engineer (L2/L3) to provide 24/7 shift application support. The candidate will manage production issues, coordinate maintenance activities, and ensure seamless operation of business applications. Ideally, this role requires 3-5 years of relevant experience in banking environments, strong knowledge of Java, Spring-boot, and SQL databases, and the ability to troubleshoot across the full application stack.

Qualifications

• 3-5 years of experience in banking or anti-money laundering.
• Hands-on experience troubleshooting applications on full stack.
• Experience in production support in Windows and Unix environments.
• Strong knowledge of SQL Server and Oracle databases.

Responsibilities

• Provide 24/7 application support in shifts.
• Coordinate infrastructure maintenance activities.
• Manage new application releases following best practices.
• Address production issues and enhance support processes.
• Monitor production systems and troubleshoot reliability issues.
• Identify and resolve system bottlenecks.

Skills

Application troubleshooting

Incident management

Problem management

Java

Spring-boot

Microservices

SQL Server

Oracle

Scripting

Linux/Unix

Job description

A leading technology service provider in Singapore is seeking an Application Support Engineer (L2/L3) to provide 24/7 shift application support. The candidate will manage production issues, coordinate maintenance activities, and ensure seamless operation of business applications. Ideally, this role requires 3-5 years of relevant experience in banking environments, strong knowledge of Java, Spring-boot, and SQL databases, and the ability to troubleshoot across the full application stack.