Senior Account Manager

Tan Tock Seng Hospital; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking an Asst Manager/Sr Asst Manager/Manager for the Medical Tower Project Office. This role involves planning and resource management in the new TTSH Medical Tower, contributing to the healthcare landscape's enhancement. Ideal candidates should have a bachelor's degree and skills in analytics, teamwork, and Microsoft Excel. Experience in healthcare is an advantage. This position offers a rare opportunity to impact patient care significantly.

Qualifications

• Basel degree in any discipline, preferably in Analytics, Data Science or Finance.
• Experience in healthcare or manpower/resource planning is preferred.
• Strong communication skills to engage diverse stakeholders.
• Highly motivated and eager to learn.

Responsibilities

• Support Clinical and Operational Leads with resource and operational plans.
• Conduct data collection and analysis for manpower forecasting.
• Manage project dashboards for timely follow-up of action items.
• Prepare funding requests and business proposals with guidance.

Skills

Analytical skills

Collaboration

Effective communication

Time management

Adaptability

Education

Recognised Bachelor's degree in any discipline

Qualifications in Analytics, Data Science or Finance

Tools

Microsoft Excel (Macros, Pivot Tables, Advanced Formulas)

Job description

Company description:

Tan Tock Seng Hospital

Job description:

Asst Manager/ Sr Asst Manager/ Manager, Medical Tower Project Office, Admin & Resource Planning

The HealthCity Novena Masterplan was developed by Tan Tock Seng Hospital, as the flagship tertiary hospital of NHG Health to transform the sector into a hub for healthcare, education and research to advance patient-centric care.

As part of Phase 2 of the Masterplan which was recently launched on 9 Sep 2025, the former Communicable Disease Centre 2 and Annex 2 sites will be developed into a new TTSH Medical Tower that will strengthen TTSH's healthcare capacity, advance frailty-ready and technology-enabled care, improve access to medical intervention and improve clinical care outcomes for the 1.5 million residents of Central and North Singapore.

JOB DESCRIPTION

You will be part of a dynamic start-up team in TTSH in the CEO's Office to plan, design, develop and construct new patient-centric healthcare facilities for the TTSH Medical Tower under the auspices of Phase 2 of HealthCity Novena Masterplan of TTSH. The upcoming TTSH Medical Tower includes 600 inpatient beds, elective surgical facilities, specialist outpatient clinics, clinical support services (laboratory, pharmacy, radiology among others), the TTSH Emergency Department and clinical staff offices.

This role provides a rare and meaningful opportunity to contribute towards shaping the healthcare landscape in Singapore and positively impacting the future health of our residents. You will be part of a team working closely with clinical and operational stakeholders to ensure the plans for their services are well drawn-up and that opportunities to improve current processes or innovate have been considered. Working with the team, you will collectively ensure that the new healthcare facilities are adequately resourced to support these plans in the long run.

Your work will mainly revolve around supporting the Clinical Leads and respective Operational Leads to generate and develop their future facility's future resourcing and operational plans in collaboration with HR and Finance, as well as funding authorities such as MOH and MOHH,

This includes but is not limited to Administrative and Operational support including overall systems support for the office, manpower and resource planning/ forecasting as well as timeline management for discussion forums, and stakeholder engagement sessions. This role will also involve oversight and activity tracking of the various hospital management committees to ensure timely updates to the CEO.

For instance:

• Data collection and analysis to validate justifications and for resources, manpower forecasting and utilisation studies
• Project Management and development of progress dashboards for committees to ensure timely follow up and closure of key action items
• Secretariat (as assigned) for meetings for CEO's office, Hospital Management Committees or with external stakeholders
• With guidance, preparing hospital level funding requests to authorities including the articulation of business proposals for services in the new Medical Tower

JOB REQUIREMENTS

• Recognised Bachelor's degree in any discipline though Analytics, Data Science or Finance will be an advantage
• Prior experience in the healthcare sector or manpower / resource planning is an advantage but not a pre-requisite
• Highly driven and eager to acquire new knowledge and skills
• Collaborative team player and unafraid to take the initiative when necessary
• Proficient in writing and able to engage effectively with stakeholders across different fields and levels
• Meticulous with a flair for numbers and good working knowledge in Microsoft Excel (Macros, Pivot Tables and Advanced Formulas)
• Possess effective time management and critical thinking skills
• Quick to adapt and think out of the box to find solutions
• Committed and willing to go the extra mile to see a task to completion