Airport Retail Associate: Customer Experience & Upsell

RecruitFirst Pte. Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore is looking for customer service representatives to deliver excellent experiences to customers visiting the store. Responsibilities include performing sales transactions, providing product information, and managing exchanges and refunds. Candidates must possess at least an O level qualification and be willing to work at Changi Airport, including on weekends and holidays.

Qualifications

• Min O level qualification.
• Willing and able to work at Changi Airport.
• Willing and able to work different shifts, including weekends and holidays.

Responsibilities

• Perform and deliver excellent Customer Service experience.
• Develop and maintain strong product knowledge.
• Perform sales transactions and upselling of merchandise.
• Process product exchange and refund transactions.

Education

O level qualification

Job description

A retail company in Singapore is looking for customer service representatives to deliver excellent experiences to customers visiting the store. Responsibilities include performing sales transactions, providing product information, and managing exchanges and refunds. Candidates must possess at least an O level qualification and be willing to work at Changi Airport, including on weekends and holidays.