Airport Ops Tech: Transformation & Systems Lead

Changi Airports International; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading airport operations company in Singapore seeks an Operations Transformation Lead to enhance and implement technology solutions in airport systems. The role involves collaborating with vendors, understanding business needs, and managing transformation projects. Candidates should possess a degree in Information Systems or related fields, along with relevant IT certifications. Strong communication and project management skills are essential. This is an exciting opportunity to contribute to strategic airport development goals and participate in aviation-focused trainings.

Qualifications

• Degree in Information Systems, Systems Engineering or a related field.
• Experience in IT Service Management (ITSM), Agile, Scrum Product Owner, or cloud solutions.
• Knowledge in cybersecurity and managing 24/7 operations.
• Excellent interpersonal and presentation skills.

Responsibilities

• Collaborate with vendors and stakeholders to translate business needs into technical requirements.
• Conduct user research to identify business needs and redesign operations.
• Develop change management strategies for new processes.
• Monitor progress of transformation projects and update senior management.
• Manage 24/7 operational issues post go-live.

Skills

IT Service Management (ITSM)

Agile Methodologies

Scrum Product Owner

DevSecOps

AWS Solution Architect

Project Management

Communication

Problem-Solving

Education

Degree in Information Systems

Strong Diploma with relevant experience

Job description

A leading airport operations company in Singapore seeks an Operations Transformation Lead to enhance and implement technology solutions in airport systems. The role involves collaborating with vendors, understanding business needs, and managing transformation projects. Candidates should possess a degree in Information Systems or related fields, along with relevant IT certifications. Strong communication and project management skills are essential. This is an exciting opportunity to contribute to strategic airport development goals and participate in aviation-focused trainings.