AI SaaS Onboarding & Implementation Specialist

HASHMETA AI PTE. LTD.; Singapore; On-site; SGD 43,000 - 54,000; Full time

Benefits offered by this job

Structured onboarding

Clear 30/60/90 day goals

Hands-on AI tools experience

Job summary

Hashmeta AI in Singapore seeks a role to accelerate new small-business customers to first value after signup, by verifying accounts, setting up AI visibility prompts and dashboards, and configuring CRM/CMS features.

You will deliver tutorials and help content, and support onboarding for 1+ year SaaS experience. This is a hands-on position in a fast-growing team.

The role offers a monthly salary range of S$3,840–4,800 with a structured 30/60/90-day plan and clear goals.

Qualifications

• Minimum 1 year in SaaS implementation, onboarding or customer support.
• Comfortable with websites and marketing tools; clear explainer to non-technical users.

Responsibilities

• Verify account, billing and domain details for new customers.
• Set up AI Visibility monitoring prompts and dashboards.
• Configure CRM and CMS features where in scope.
• Deliver tutorials and build help content from common questions.

Skills

SaaS onboarding

Customer support

Marketing tools familiarity

Job description

Hashmeta AI in Singapore seeks a role to accelerate new small-business customers to first value after signup, by verifying accounts, setting up AI visibility prompts and dashboards, and configuring CRM/CMS features.

You will deliver tutorials and help content, and support onboarding for 1+ year SaaS experience. This is a hands-on position in a fast-growing team.

The role offers a monthly salary range of S$3,840–4,800 with a structured 30/60/90-day plan and clear goals.