Aftersales Admin Assistant

Vincar Pte Ltd; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Vincar Pte Ltd is seeking a diligent service admin coordinator in Singapore. You will manage customer data, support aftersales admin tasks, and draft service reports. You’ll handle daily/weekly/monthly maintenance planning, while delivering high-level customer service at reception.

The role requires a minimum of 2 years in a relevant field, strong safety knowledge, and solid communication skills to thrive in a fast-paced, team-oriented environment.

Qualifications

• Minimum 2 years of relevant experience.
• Be resourceful and multi-tasking.
• Strong understanding of electrical and electronic systems, high-voltage safety protocols, and vehicle networks.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills, both verbal and written.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong commitment to safety and adherence to established protocols.
• Flexibility to adapt to changing technologies and industry trends.

Responsibilities

• Key in and maintain accurate customer database.
• Provide support for aftersales administrative work.
• Prepare and draft out daily, weekly and monthly service report and upcoming/overdue maintenance.
• Customer reception and provide high level of service attention.
• Performs any other ad-hoc duties as assigned by the supervisors.

Skills

2+ years experience

Attention to detail

Problem solving

Communication skills

Safety awareness

Independence & teamwork

Adaptability

Job description

Responsibilities:

• Key in and maintain accurate customer database.

• Provide support for aftersales administrative work.

• Prepare and draft out daily, weekly and monthly service report and upcoming/overdue maintenance.

• Customer reception and provide high level of service attention.

• Performs any other ad-hoc duties as assigned by the supervisors.

Requirements:

• Minimum 2 years of relevant experience.

• Be resourceful and process a multi-tasking attitude.

• Strong understanding of electrical and electronic systems, high-voltage safety protocols, and vehicle networks.

• Excellent problem-solving skills and attention to detail.

• Effective communication skills, both verbal and written.

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong commitment to safety and adherence to established protocols.

• Flexibility to adapt to changing technologies and industry trends.