Admissions & Records Coordinator (Care Centre)

THE LENTOR RESIDENCE PTE LTD; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

A healthcare residence in Singapore is seeking an individual to manage applicant queries and assist with admissions and discharge processes. The candidate will also maintain accurate records, conduct financial means testing, liaise with clients' guarantees, and prepare reports. A minimum of GCE O Level and at least one year of relevant experience are required. Strong communication and time management skills are essential for contributing to departmental KPIs.

Qualifications

• Minimum GCO O Level required.
• At least 1 year of relevant working experience.

Responsibilities

• First contact for applicants, answering phone calls and email queries.
• Assist in admissions and discharge processes.
• Keep proper records of resident's/client's files with timely updates.
• Conduct financial Means Test and determine subsidy quantum.
• Liaise with resident's/client's NOK or guarantor regarding payments.
• Update ILTC portal with required information.
• Assist in the preparation of monthly reports.
• Manage debt and remind clients on due payments.
• Contribute to KPIs of the department.

Skills

Communication skills

Record keeping

Time management

Education

Minimum GCE O Level

Job description

A healthcare residence in Singapore is seeking an individual to manage applicant queries and assist with admissions and discharge processes. The candidate will also maintain accurate records, conduct financial means testing, liaise with clients' guarantees, and prepare reports. A minimum of GCE O Level and at least one year of relevant experience are required. Strong communication and time management skills are essential for contributing to departmental KPIs.