Administrative Executive / Administration Assistant

THE LEARNERS' CIRCLE ACADEMY PTE. LTD.; Singapore; On-site; SGD 26,000 - 38,000; Full time

Job summary

THE LEARNERS' CIRCLE ACADEMY PTE. LTD. is seeking an Administrative Executive to support daily tuition-centre operations and ensure smooth communication between parents, students, teachers and management.

You will handle enquiries, manage registrations, class schedules, and payments, and help maintain accurate student records in a fast-paced, customer-focused environment. The role requires good communication, organisational skills and the ability to multitask, with the option to work well both

Qualifications

• Good communication and interpersonal skills.
• Able to multitask in a fast-paced environment.
• Basic computer skills with Word and Excel/Google Workspace.
• Experience in administrative or customer-service roles is an advantage.
• Experience in tuition or education centre is an advantage.

Responsibilities

• Attend to enquiries from parents and students via WhatsApp, phone calls and walk-ins.
• Provide information on class schedules, course fees, available slots and centre programmes.
• Register new students and maintain accurate student records.
• Update student particulars, class enrolments, transfers and withdrawals.
• Coordinate class schedules and inform changes to parents.
• Collect and record course fees and issue receipts.
• Follow up on outstanding payments and ensure payment records are updated.

Skills

Communication skills

Multitasking

Detail-oriented

Independent worker

Team player

Tools

Microsoft Word

Microsoft Excel

Google Workspace

Job description

Job Scope – The Administrative Executive / Administration Assistant is responsible for supporting the daily operations of the tuition centre and ensuring smooth communication between parents, students, teachers and management.

Key Responsibilities

Parent & Student Enquiries

• Attend to enquiries from parents and students via WhatsApp, phone calls and walk-ins.
• Provide information on class schedules, course fees, available slots and centre programmes.
• Follow up with prospective parents and assist with student registration and enrolment.
• Handle parents' requests, feedback and administrative matters professionally.

Student Administration

• Register new students and maintain accurate student records.
• Update student particulars, class enrolments, transfers and withdrawals.
• Maintain and update class lists.
• Monitor student attendance and follow up on absences where necessary.
• Arrange replacement or make-up lessons according to centre policies.

Class Scheduling

• Coordinate class schedules and classroom arrangements.
• Assist with class transfers and replacement lessons.
• Inform parents and students of changes to class timings, teachers or classrooms.
• Coordinate with teachers regarding student movements and class arrangements.

Fees & Payments

• Collect and record course fees, material fees and other payments.
• Issue invoices and receipts where required.
• Follow up on outstanding fees and payment matters.
• Ensure payment records are updated accurately.

Requirements

• Good communication and interpersonal skills.
• Comfortable communicating with parents and students.
• Responsible, organised and detail-oriented.
• Able to multitask in a fast-paced tuition centre environment.
• Basic computer skills, including Microsoft Word and Excel/Google Workspace. Able to work independently as well as part of a team.
• Previous administrative or customer-service experience is an advantage.
• Experience working in a tuition or education centre is an advantage.

Working hours:

• 4 weekdays, one of which must fall on a Friday, from 1:45pm to 7pm
• Sunday 9:00am to 6:00pm