Administrative Assistant (Underwriting Commercial Lines)

TOKIO MARINE INSURANCE SINGAPORE LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading insurance company in Singapore is seeking candidates to provide exceptional customer service and manage insurance policies. Responsibilities include processing policies, maintaining accurate filing systems, and preparing renewal notices. Ideal candidates should have a diploma in a related discipline and preferably at least one year of relevant experience. This role offers an attractive compensation and bonus package.

Benefits

Attractive remuneration and bonus package

Qualifications

• Must possess a diploma in a related discipline.
• Preferably have at least 1 year of working experience.
• Willing to prepare for Certificate In General Insurance (CGI) exam if required.

Responsibilities

• Provide customer service to clients regarding policy inquiries.
• Create and modify client and agent codes in the system.
• Process and issue policies and endorsements.
• Ensure accuracy of renewal notices and claims statistics.

Skills

Customer service

Interpersonal skills

Communication skills

Attention to detail

Education

Diploma or related discipline

Job description

Responsibilities

1. Provide customer service to clients on the general enquiries pertaining to clients’ policies;
2. Create and modify client/agent codes and updating of clients’ information in the system;
3. Process and issue policies /endorsements;
4. Check all policies and endorsements processed;
5. Prepare cover letters to attach to policies for dispatch to clients;
6. Prepare draft policy clauses and endorsements;
7. Responsible for ensuring the accuracy of renewal notices, claims statistics and summary of insurance for review;
8. Sort renewal notices and extract policy files for renewals due, prepare claims statistics and summary of insurance;
9. Support the maintenance of an effective policy and/or document filing system by ensuring the proper filing endorsement copies faxed by clients are being filed together with office copy;
10. Ensure policy jacket’s accuracy and sufficient stocks are in place;
11. Other duties and assignments that may be instructed by the superior from time to time.

Requirements

1. Diploma holders or related discipline;
2. Preferably with minimum 1 year working experience;
3. Prepare to take up Certificate In General Insurance (CGI) exam if required;
4. Willingness to learn and meticulous;
5. Possess good interpersonal and communications skills;
6. An attractive remuneration and bonus package will be offered to the successful candidate.