Administration & Engagement Coordinator

DORMITORY ASSOCIATION OF SINGAPORE LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local trade association in Singapore seeks a versatile professional to provide administrative support and coordinate events. The role involves managing member relations and assisting in project execution. Ideal candidates should possess strong organizational and communication skills, along with 2-5 years of relevant experience, though fresh graduates are welcomed. Proficiency in Microsoft Office is essential. Join a dynamic and supportive team to make a difference in the industry.

Qualifications

• 2–5 years of experience in administration, membership services, or events coordination.
• Experience in associations, non-profits, or operations is advantageous.
• Fresh graduates are welcomed.

Responsibilities

• Provide administrative support to the Secretariat including documentation and correspondence.
• Coordinate meetings and prepare meeting materials.
• Support membership onboarding and renewals.
• Assist in coordinating training programmes and industry events.

Skills

Organisational skills

Communication skills

Stakeholder engagement

Microsoft Office proficiency

Education

Diploma or Degree in Business Administration, Events Management, Communications

Job description

Being a non-profit and non-government entity, a trade association bridges between industry players and regulatory bodies to shape future policy that is mutually beneficial for all stakeholders, paving the way for the industry it represents to continually improve.

As a career in a Trade Association covers many areas from project management to events, you will be given the opportunity to explore your strengths and eventually specialise in areas that you enjoy and excel in. A career path in a Trade Association opens stable opportunities in this key area relevant to all industries and countries.

Join us in managing and executing exciting projects to transform the industry. If you are a versatile, independent and critical thinker with strong command of written and spoken English, we welcome you to join our friendly and supportive team in our office at Woods Square.

Key Responsibilities

1. Administration & Secretariat Support

• Provide general administrative support to the Secretariat, including documentation, records management, and correspondence.
• Coordinate meetings, prepare meeting materials, and track follow-up action items.
• Support procurement, vendor coordination, and basic finance administration (e.g. claims tracking, invoice coordination).
• Maintain organised filing systems (digital and physical) for operational and compliance documents.

2. Membership Engagement & Support

• Support membership onboarding, renewals, and membership database updates.
• Respond to member enquiries and coordinate follow-ups with relevant internal teams.
• Support planning and execution of membership engagement initiatives, outreach sessions, and networking activities.
• Assist in preparing membership reports, engagement tracking, and analytics where required.

3. Programme & Event Coordination

• Support coordination of training programmes, industry events, and engagement activities.
• Liaise with vendors, partners, and internal teams to ensure smooth event execution.
• Support logistics planning, registration management, and on-site coordination when required.
• Assist in post-event reporting and documentation.

4. Stakeholder & Operational Coordination

• Support coordination with partners, tenants, vendors, and service providers where required.
• Assist in tracking project timelines, deliverables, and operational milestones.
• Support cross-functional coordination across Secretariat, operations, and programme teams.

Key Requirements

Qualifications & Experience

• Diploma or Degree in Business Administration, Events Management, Communications, or related fields.
• 2–5 years of experience in administration, membership services, events coordination, or stakeholder engagement roles preferred. Fresh grads are welcomed.
• Experience in associations, non-profits, or operations environment will be advantageous.

Skills & Competencies

• Strong organisational and coordination skills.
• Good written and verbal communication skills.
• Ability to manage multiple tasks and deadlines.
• Strong stakeholder and customer service orientation.
• Proficient in Microsoft Office (Excel, PowerPoint, Word).
• Detail-oriented and process-driven.

Personal Attributes

• Proactive and resourceful.
• Team player with good interpersonal skills.
• Comfortable working in a fast-paced and evolving environment.
• Service-oriented mindset.