Admin Support (Excel Macro + VBA) - Kallang Sector / Up $2900

PERSOL; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a detail-oriented contract administrator who will manage Excel-based databases, schedule tasks, and coordinate with contractors. You will provide professional customer service when scheduling appointments and handling inquiries, while ensuring data accuracy and timely reporting.

The role requires proactive collaboration with multiple teams, independent work, and the ability to generate reports for various stakeholders.

Qualifications

• Diploma holder with customer service experience.
• Strong written and verbal communication skills.
• Proficient in Microsoft Excel, including formulas and macros.
• Able to work independently with minimal supervision.
• Proactive in improving processes.

Responsibilities

• Manage spreadsheets and databases, update schedules and records in the system.
• Provide high-quality customer service when contacting consumers to schedule appointments or address inquiries.
• Plan and deploy contractors and teams based on latest spreadsheet data.
• Collaborate with stakeholders to resolve issues efficiently.
• Communicate clearly with customers and stakeholders to ensure timely resolutions.
• Improve spreadsheets and databases for easier updates and reporting.
• Generate reports for stakeholders.
• Perform other duties as assigned.

Skills

Excellent communication

Written communication

Independence

Process improvement

Education

Diploma

Tools

Excel

Macros

Job description

Duration: 12 months contract (Extendable / Convertible)

Location: Kallang Sector

Key responsibilities

• Take ownership of managing excel spreadsheets / database including updating schedules, works carried out etc in the system

• Provide high quality customer service and professionalism when calling consumers to schedule appointments or for any matters

• Plan and deploy contractors and teams based on the latest updates in the excel spreadsheets / database

• Actively collaborate with various stakeholders and teams when handling issues

• Communicate effectively with consumers and stakeholders to ensure satisfactory and timely resolutions

• Continuously improve and enhance the spreadsheets / database for easier updating of records and generation of various reports

• Generate reports for various stakeholders

• Any other duties as assigned

About you

• Diploma

• Prior experience in customer service or a related role

• Strong communication and writing skills

• Highly proficient in Microsoft Excel (e.g. formulas, Macro, basic analysis) and comfortable working with large datasets

• Adaptable and with the ability to work independently with minimal supervision

• Positive attitude with a proactive mindset and willingness to take initiative in process improvements

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd RCB No. 200007268E EA License No. 01C4394 Reg. R21103145 (Ng Shao Ze)