Admin / Customer Service Support | Woodlands

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking a proactive Administrative Assistant to support teaching and admin staff in a school setting in Singapore. The role involves handling inquiries from students, parents, and the public, verifying students for assessments, and assisting with class logistics.

Responsibilities include managing counter duties, coordinating room keys, liaising with Facilities Management, and updating digital display panels.

Qualifications

• Preferably with at least 3 years of experience in providing customer service and admin support.

Responsibilities

• Support teaching and administrative staff by providing information to students, parents, and members of public.
• Provide administrative support for short courses and test centre operations, including verification of students for assessment taking purposes.
• Assist with the issuance of items/documents when requested.
• Handle walk-in enquiries and emails.
• Handle receipt and dispatch of printed notes, stationery, products, refreshments, etc.
• Perform daily upkeep of counter cleanliness and keep the area neat and tidy.
• Manage and document the issuance of room keys.
• Open and lockup rooms during start and end of operating hours.
• Liaise with Facilities Management for upkeep of classrooms.
• Support coordination and delivery of refreshments for classes.
• Update digital display panels in content management system.
• Assist with any other ad-hoc duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Initiative

Office software

Tools

Microsoft Office

Email handling

Content management system

Job description

Contract Period: 2-years (From Nov)

Job Scope

• Support teaching and administrative staff by providing information to students, parents, and members of public
• Provide administrative support for short courses and test centre operations, i.e. verification of students for assessment taking purposes
• Assist with the issuance of items/documents when requested
• Handle walk-in enquiries and emails
• Handle receipt and dispatch of printed notes, stationery, products, refreshments etc
• Perform daily upkeep of counter cleanliness and keep the area neat and tidy
• Manage and document the issuance of room keys
• Open and lockup rooms during the start and end of the operating hours
• Liaise with Facilities Management for necessary upkeep of classrooms
• Support coordination and delivery of refreshments for classes
• Update digital display panels in content management system
• Assist with any other ad-hoc duties as assigned

Experience

• Preferably with at least 3 years of experience in providing customer service and admin support
• Prior experience in a school environment is an advantage
• Able to handle walk-in enquiries from speaking students/ parents/ vendors.
• Prior experience in upload and schedule of content into digital display panels via content platform
• Experience in handling logistical matters including but not limited to stocking, shelving, movement of classroom furniture, operating of operable wall.

Skills

• Proficient in office and IT systems, including but not limited to Microsoft Office applications (Word, Excel and Email), call handling, and basic record-keeping
• Possess strong communication and interpersonal skills
• High level of initiative and able to work independently
• Good customer service skills

Working Arrangement (shift)

• Monday to Friday: 8.00 am to 8.00 pm (estimated: 8am to 3pm and 2pm to 8pm)
• Saturday: 8.00 am to 1.00 pm

EA License No.: 96C4864

Reg. No.: R26161270 JOEY TAY YI TING