Admin Assistant in East

Happy Tutors Learning Centre; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

Happy Tutors Learning Centre in Singapore seeks a dedicated customer service professional to assist parents and students in choosing the best education options. You will handle enrolment for tuition classes and enrichment programs, and help keep daily operations smooth and welcoming.

You will communicate with tutors, coordinate class schedules, and manage enquiries with a positive, solutions-oriented approach.

Qualifications

• At least 1 year experience in customer service for enrichment centres
• Able to work well with spreadsheets
• Able to communicate positively and effectively
• Good understanding of the Singapore education system
• Infallible work ethics

Responsibilities

• Provide earnest education advice to parents and students for them to make the best education decisions for themselves.
• Assist customers in enrolment of tuition classes and enrichment programs
• Take charge of daily operations of the centre, including keeping the place clean and tidy
• Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes
• Handle all communications with parents by taking over the centre’s mobile phone
• Follow up closely with parents in their enquiries
• Collect payment and issue receipts for payments

Skills

Customer service

Spreadsheet skills

Communication

Singapore education system

Job description

Job Scope

• Provide earnest education advice to parents and students for them to make the best education decisions for themselves.

• Assist customers in the enrolment of our tuition classes and enrichment programs

• Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.

• Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes

• Handle all communications with parents by taking over the centre’s mobile phone.

• Follow up closely with parents in their enquiries.

• Collect payment and issue receipts for payments.

Requirements

• At least 1 year experience doing customer service for enrichment centres

• Able to work well with spreadsheets

• Able to communicate positively and effectively

• Good understanding of the Singapore education system

• Infallible work ethics