Admin Exec At Tuition Centre

Matt's Education; Singapore; On-site; SGD 29,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Supportive environment

Advancement potential

Job summary

Matt's Education is looking for a friendly, organized front desk assistant to welcome students and parents, manage enrolments and enquiries, and help ensure the centre runs smoothly each day.

You will coordinate with teachers, handle registrations, payments, and learning materials, while maintaining a welcoming environment and high-quality service.

Qualifications

• Experience in front desk or customer-service role.
• Ability to greet and assist students and parents professionally.
• Excellent communication and interpersonal skills.
• Organised and able to multitask in a fast-paced environment.
• Comfortable with basic admin and Microsoft Office tasks.

Responsibilities

• Welcome students and parents at the front desk and handle enquiries.
• Manage registrations, enrolments and payments records.
• Coordinate class schedules and student records.
• Support centre operations and learning material preparation.
• Handle refunds and payment records.
• Assist with maintaining a welcoming and organised centre.
• Coordinate with teachers to ensure smooth classes.
• Assist with general admin tasks.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Independent work

Microsoft Office

Tools

Microsoft Office

Job description

About the role

We're looking for a friendly, organised and service-oriented individual to be one of the key faces of Matt's Education. You'll be at the heart of our centre experience — welcoming students and parents, managing enrolments and enquiries, and ensuring that the centre runs smoothly each day.

Key responsibilities

• Welcome students and parents and manage front desk enquiries, registrations and enrolments

• Respond to parent enquiries and follow-ups in a warm, professional and timely manner

• Manage class schedules, student records and administrative matters

• Handle enrolment-related payments, refunds and payment records

• Support the smooth day-to-day operations of the centre

• Coordinate with teachers to ensure classes and student matters run smoothly

• Assist with preparation and organisation of learning materials

• Help maintain a welcoming, organised and positive centre environment

About you

• Friendly, approachable and service-oriented

• Strong communication and interpersonal skills

• Organised and able to multitask in a fast-paced environment

• Comfortable communicating with parents and students

• Responsible, proactive and able to work independently

• Comfortable with basic administrative and Microsoft Office tasks

• Able to work 4 weekdays + 1 weekend on a permanent basis

About us

Founded in 2011, Matt's Education is a growing enrichment centre specialising in English, Math and Science for primary and secondary students. Our belief is simple: academic excellence and the joy of learning can go hand in hand. Over the years, we have worked with 30,000+ students and partnered with 60+ schools, with our work featured in The Straits Times, CNA and Lianhe Zaobao.

Benefits

• Competitive remuneration based on experience and qualifications

• Be part of a growing education team as we enter our next phase of expansion

• A supportive working environment that values initiative and personal growth

• Opportunities to grow and take on greater responsibilities

• Play an important role in creating the Matt's Education experience for our students and families