Admin Assistant

HCL EDUCATION CENTRE PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

HCL EDUCATION CENTRE PTE. LTD. in Singapore invites a detail-oriented administrative assistant to support student inquiries and daily office tasks.

You will handle call-ins and walk-ins, manage emails, maintain billing records, and ensure confidentiality while coordinating with staff across outlets. Weekend work may be required; English and Mandarin help communication with parents and students in a busy tuition-centre.

Qualifications

• Minimum A-level or Diploma in any discipline.
• General administrative skills.
• Willing to work on weekends.
• Experience in the education industry is a plus.
• Proficient in MS Office, Excel and Outlook.

Responsibilities

• Respond to students' administrative inquiries promptly.
• Attend to call-in and walk-in clients and public inquiries.
• Conduct class visits and welcome/orientations when applicable.
• Ensure internal and external emails are dispatched promptly.
• Maintain client confidentiality and protect operations.
• Maintain billing records and receipts collection.
• Perform other duties as assigned by Admin Supervisor and Assistant Director.

Skills

Administrative Skills

Customer Service

Ms Office Proficiency

English & Mandarin

Education

A-level or Diploma

Tools

Microsoft Office

Excel

Outlook

Job description

Job Description

• Responding to students' administrative inquiries / requests
• To attend to call-in and walk-in clients and public inquiries promptly and render assistance
• Conducting class visits/ welcome orientations/ inductions (if applicable)
• To ensure that all internal and external emails/correspondences are dispatched promptly
• Maintain client confidence and protects operations by keeping information confidential
• Maintain and update billing records and receipts collection records
• Perform other duties as assigned by Admin Supervisor and Assistant Director or Director/CEO

Requirement

• Minimum 'A' level or Diploma in any discipline
• General administrative skill
• Able and willing to work on weekends
• Prior experience in the education industry is a plus
• Proficient in Microsoft Office, Excel, and outlook
• Excellent customer service & good interpersonal skills
• Posses communication skills (English, Mandarin) effectively communicate with parents, students, teachers and colleagues
• Able to multi-task, meticulous, organized and has an eye for details
• Able to work independently as well as in a team
• Work place based tuition centre located at various outlet