Tuition Centre Coordinator/Admin Assistant

HAPPY TUTORS LEARNING CENTRE PTE. LTD.; Singapore; On-site; SGD 33,480 - 50,220; Full time

Job summary

HAPPY TUTORS LEARNING CENTRE PTE. LTD. in Singapore is seeking an experienced customer service professional to manage operations and communicate positively with parents and students.

The ideal candidate has at least 3 years of relevant experience, a good understanding of the Singapore education system, and strong communication skills. Responsibilities include providing guidance, assisting with enrolments, and overseeing daily operations.

Interested applicants are encouraged to send their CV along with expected remuneration to [e-mail].

Qualifications

• At least 3 years experience in customer service for enrichment centres.
• Able to work with spreadsheets.
• Positive communication skills with parents, tutors, and students.
• Good understanding of the Singapore education system.
• Strong work ethics.

Responsibilities

• Provide education advice to parents and students.
• Assist in the enrolment of tuition classes.
• Manage daily operations of the tuition centre.
• Communicate effectively with tutors and students.
• Handle communications with parents.
• Follow up on parent enquiries.
• Collect payments and issue receipts.

Skills

Customer service experience

Communication skills

Spreadsheet proficiency

Understanding of Singapore education system

Work ethics

Job description

Introduction

Happy Tutors Learning Centre is a social enterprise that provides small group tuition to students from all levels. We focus on providing quality education services and also give back to the community by offering our services to the disadvantaged families.

Responsibilities

1. Provide earnest education advise to parents and students for them to make the best education decisions for themselves.
2. Assist customers in the enrolment of our tuition classes and enrichment programs
3. Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.
4. Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes
5. Handle all communications with parents by taking over the centre’s mobile phone.
6. Follow up closely with all parents in their enquiries.
7. Collect payment and issue receipts for tuition fees.

Qualifications

1. At least 3 years experience doing customer service for enrichment centres
2. Able to work with spreadsheets
3. Able to communicate positively and efficiently with parents, tutors and students
4. Good understanding of the Singapore education system
5. Infallible work ethics

Email: [e-mail]

Please indicate your expected remuneration

Hope to welcome you into our family soon!