Tuition Centre Coordinator

HAPPY TUTORS LEARNING CENTRE PTE. LTD.; Singapore; On-site; SGD 38,000 - 45,000; Full time

Job summary

HAPPY TUTORS LEARNING CENTRE PTE. LTD. in Singapore is looking for a dedicated individual to manage the daily operations of the tuition centre while providing educational guidance to students and parents. You'll be responsible for referring parents and students to suitable programs and supporting their enrollment.

The ideal candidate has at least 3 years of customer service experience, excellent communication skills, and a solid understanding of the Singapore education system. Join us to make a difference in the community!

Qualifications

• At least 3 years experience in customer service for enrichment centres.
• Able to work with spreadsheets.
• Able to communicate positively with parents, tutors, and students.
• Good understanding of the Singapore education system.
• Strong work ethics.

Responsibilities

• Provide education advice to parents and students.
• Assist with enrolment for tuition classes.
• Manage daily operations of the tuition centre.
• Communicate effectively with tutors and students.
• Handle all parent communications.
• Collect payments and issue receipts.

Skills

Customer service experience

Communication skills

Spreadsheet skills

Understanding of Singapore education system

Job description

Introduction

Happy Tutors Learning Centre is a social enterprise that provides small group tuition to students from all levels. We focus on providing quality education services and also give back to the community by offering our services to the disadvantaged families.

Job Scope

1. Provide earnest education advise to parents and students for them to make the best education decisions for themselves.
2. Assist customers in the enrolment of our tuition classes and enrichment programs.
3. Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.
4. Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes.
5. Handle all communications with parents by taking over the centre’s mobile phone.
6. Follow up closely with all parents in their enquiries.
7. Collect payment and issue receipts for tuition fees.

Requirements

1. At least 3 years experience doing customer service for enrichment centres.
2. Able to work with spreadsheets.
3. Able to communicate positively and efficiently with parents, tutors and students.
4. Good understanding of the Singapore education system.
5. Infallible work ethics.

Interested applicants please send your CV to [e-mail]

Please indicate your expected remuneration.

Hope to welcome you into our family soon!