Admin Assistant (Career Services)(Government Linked)

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for an Admin Support staff to provide administrative and customer service support to the career centre operations. The role involves data entry, updating jobseekers’ information, managing appointment bookings, and making outbound calls. Candidates should be meticulous team players with customer service experience and proficiency in MS Office. Interested applicants should email their resumes in MS Word format, detailing expected salary, notice required, and reason for leaving.

Qualifications

• Prior customer service experiences dealing with challenging situations/demanding clients.
• Ability to adapt to new job matching systems.
• Proficiency in MS Office (Excel & Word).

Responsibilities

• Ensure accuracy and timeliness in completing data entry.
• Update jobseekers’ information in the system accurately.
• Verify and create new appointment bookings.
• Assignment of cases based on roster.
• Make outbound calls to confirm appointment slots.
• Support for aging reports and statistics generation.
• Other duties assigned by the supervisor.

Skills

Customer service experience

Meticulous

Team player

Willingness to learn

Proficient in MS Office

Job description

As an Admin Support staff, you will be providing administrative and customer service support to the career centre operations. Your duties include:

Responsibilities

• To ensure accuracy and timeliness in completing the data entry within stipulated time to achieve valid placements
• Update jobseekers’ information in system accurately (e.g. placement clocking)
• Verify and create new appointment bookings received via the e-appointment system
• Assignment of cases based on roster
• Making outbound calls to confirm appointment slots for union referrals, follow up on enquiries, programs outcome
• Support for aging reports, statistics generation and other admin work
• Other duties assigned by the supervisor

Requirements

• Preferably to have prior customer service experiences dealing with challenging situations/demanding clients
• Meticulous, independent and a team‑player
• Willing to learn and able to adapt to new job matching systems
• Proficient in MS Office (Excel & Word)

To apply, please email your resume in MS Word format to [e-mail]. In your CV indicate the following information:

• Expected Salary:
• Notice Required:
• Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599