Account Manager (IT Industry)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT consulting company in Singapore is seeking an experienced Account Manager to build client relationships and oversee account management. The ideal candidate will have at least 4 years of relevant experience, strong communication skills, and knowledge in cyber security. This permanent position offers a competitive remuneration package and opportunities for career progression. Candidates must be able to effectively manage multiple accounts and communicate with key stakeholders.

Benefits

Great remuneration & benefits

Great career progression

Qualifications

• Minimum 4 years of account and customer experience in a relevant role.
• Strong network and cyber security knowledge in enterprise and government sectors.
• Ability to influence key stakeholders at all levels.

Responsibilities

• Serve as the main point of contact for client concerns.
• Build and strengthen client relationships.
• Maintain accurate client records.
• Liaise between customers and internal teams.
• Develop a thorough understanding of products and services.
• Identify and communicate upsell opportunities.

Skills

Client relationship management

Critical thinking

Communication skills

Problem-solving

Understanding of cyber security

Education

Diploma or Bachelor’s Degree in Marketing, Business Administration, IT, Communications, Engineering or relevant field

Job description

Highlights

• Leading IT Consulting Company
• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• With proven experience in IT industry, experience within public / private sector are welcome.
• Location: Ubi, Central Region

Responsibilities

• Serve as the main point of contact in all matters related to client concerns and needs.
• Build and strengthen client relationships to achieve long‑term partnerships, connecting with key business executives and stakeholders.
• Maintain accurate client records, keeping track of any contract updates and renewals.
• Liaise and work between customers and cross‑functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
• Develop a thorough understanding of our products and service offerings to better upsell and cross‑sell to clients.
• Stay on top of accounts, making sure customers receive services that are within their budget and meet their needs.
• Identify upsell, cross‑sell, and renewal opportunities and communicate with the management regularly.

Requirements

• Diploma or Bachelor’s Degree in Marketing, Business Administration, IT, Communications, Engineering or relevant field.
• Possess minimum 4 years of account and customer experience as an Account Manager, Key Account Manager, Sales Account Manager, Customer Service Manager or relevant role, with knowledge in the IT sector is preferred.
• Have strong network and cyber security in the enterprise and government sectors as well as in local IT market.
• Critical thinking and problem‑solving skills.
• Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C‑level.
• Proven ability to manage multiple account management projects at a time, while maintaining sharp attention to detail.

How to Apply

Interested applicants, kindly send your resume in MS WORD format to [e-mail] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note

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