3 Months Operations Admin Assistant, Raffles Place

HUDSON RPO (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

HUDSON RPO (SINGAPORE) PTE. LTD. is seeking an administrative professional to support routine administrative tasks, agent maintenance, and the annual fit and proper exercise.

You will handle updates to agents' information, track change requests, prepare correspondence, respond to inquiries, and maintain organized records across divisions.

Qualifications

• Diploma or Degree is required.
• 2-5 years of operations-related experience.
• Proficient in Microsoft Office, especially Excel and Word.
• Strong communication and interpersonal skills required.
• Good team player and able to work independently.

Responsibilities

• Provide timely updates to agents' personal and business information.
• Monitor turnaround time for agent information changes.
• Prepare and issue correspondence and notification letters.
• Manage inquiries via shared team mailbox.
• Maintain accurate records and proper filing of documentation.
• Support consolidation of agent-related statistics and records.

Skills

Microsoft Office

Communication skills

Interpersonal skills

Team player

Independent

Education

Diploma/Degree

Tools

Excel

Word

Job description

To ensure smooth support in administrative tasks, agent maintenance and fit and proper requirements.

Be up-to-date and well-versed with regulations pertaining to Agent onboarding, fit and proper requirements.

Support the team in day-to-day tasks (provision of data/reports).

Responsibilities:

Administrative Tasks

• Provide timely support for updates to agents' personal and business information.
• Monitor and track the turnaround time of agent information change requests.
• Assist in the preparation and issuance of correspondence and notification letters.
• Manage and respond to enquiries received through shared team mailboxes.
• Maintain accurate records and ensure proper filing of documentation.

Agent Maintenance

• Support the consolidation and maintenance of agent-related statistics and records.
• Assist with administrative activities for the Annual Fit and Proper Exercise.
• Perform electronic filing and record housekeeping for agent documentation.
• Support the digitization, organization, and maintenance of agent records and files.
• Ensure documentation is complete, accurate, and archived in accordance with internal requirements.

Others

• Coordinate meeting schedules and logistics, including panel meetings where required.
• Assist in the generation of routine reports and preparation of data for analysis.
• Support updates and maintenance activities for agents across different business divisions.
• Assist in reviewing process documentation and tracking SOP updates.
• Support User Acceptance Testing (UAT) activities and post-implementation validation checks.
• Provide administrative support for ad hoc projects and assignments as assigned by the Manager.

Requirements:

• Diploma/Degree
• At least 2-5 Years of operations related role
• Good knowledge of Microsoft Office (Excel and word)
• Good communication and interpersonal skills
• Good team player
• Independent