Administrative Support (12-Month Contract | SGD 2800- SGD 3000) – JO 29378

BGC Group Pte Ltd; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

BGC Group Pte Ltd in Singapore is seeking an Operations Administrator to support day-to-day operational activities, HR administration and project coordination across multiple stakeholders.

The role involves maintaining trackers and databases, onboarding and offboarding processes, policy documentation, and preparing reports and communications with meticulous attention to detail.

Qualifications

• Minimum 2 years of relevant working experience in operations administration, HR administration, programme coordination or related fields.

Responsibilities

• Support day-to-day operational activities, including maintaining trackers, databases, records and documentation.
• Coordinate onboarding, deployment, transfers, extensions and offboarding activities.
• Monitor timelines, follow up on outstanding actions and ensure timely completion of tasks.
• Maintain proper filing and documentation in accordance with organisational requirements.
• Assist in reviewing, updating and implementing operational guidelines, procedures and process documents.
• Maintain documentation records and support updates to policies and workflows.
• Assist in preparing templates, guides and communication materials.
• Support process improvement initiatives to enhance operational efficiency.
• Provide administrative and coordination support for projects and improvement initiatives.
• Coordinate meetings, discussions and stakeholder engagements.
• Consolidate information, feedback and data for reporting purposes.
• Track project progress, deliverables and follow-up actions.
• Support preparation of reports, presentations and management updates.
• Support HR-related administrative activities, including manpower records and employee documentation.
• Maintain accurate personnel records and databases.
• Coordinate with internal teams and external stakeholders on employee-related matters.
• Support the implementation of HR processes, guidelines and administrative procedures.
• Handle sensitive information, including employee records and confidential documents, with professionalism and discretion.
• Ensure proper documentation, data accuracy and compliance with information management requirements.
• Support audits, data verification exercises and information requests when required.

Skills

Organizational skills

Communication skills

Independent worker

Tools

Excel

Word

PowerPoint

Teams

Job description

Key Responsibilities:

• Support day-to-day operational activities, including maintaining trackers, databases, records and documentation.
• Coordinate administrative processes such as onboarding, deployment, transfers, extensions and offboarding activities.
• Monitor timelines, follow up on outstanding actions and ensure timely completion of tasks.
• Maintain proper filing and documentation in accordance with organisational requirements.

Policy & Process Support

• Assist in reviewing, updating and implementing operational guidelines, procedures and process documents.
• Maintain documentation records and support updates to policies and workflows.
• Assist in preparing templates, guides and communication materials.
• Support process improvement initiatives to enhance operational efficiency.

Project & Stakeholder Coordination

• Provide administrative and coordination support for projects and improvement initiatives.
• Coordinate meetings, discussions and stakeholder engagements.
• Consolidate information, feedback and data for reporting purposes.
• Track project progress, deliverables and follow-up actions.
• Support preparation of reports, presentations and management updates.

HR & Records Administration

• Support HR-related administrative activities, including manpower records and employee documentation.
• Maintain accurate personnel records and databases.
• Coordinate with internal teams and external stakeholders on employee-related matters.
• Support the implementation of HR processes, guidelines and administrative procedures.

Data & Confidential Information Management

• Handle sensitive information, including employee records and confidential documents, with professionalism and discretion.
• Ensure proper documentation, data accuracy and compliance with information management requirements.
• Support audits, data verification exercises and information requests when required.

Key Requirements:

• Minimum 2 years of relevant working experience in operations administration, HR administration, programme coordination or related fields.
• Experience within a government agency, statutory board or public service environment will be advantageous.
• Experience handling employee records, confidential information or administrative databases is preferred.
• Familiarity with HR processes, documentation management and operational workflows.
• Strong organisational skills with attention to detail and ability to manage multiple priorities.
• Proficient in Microsoft Office applications, particularly Excel, Word, PowerPoint and Teams.
• Strong written and verbal communication skills.
• Ability to analyse information and prepare reports or presentation materials.
• Professional, meticulous and able to handle sensitive information with discretion.
• Able to work independently while collaborating effectively with different stakeholders.