24x7 Financial Production Support Engineer

ENCORA TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

ENCORA TECHNOLOGIES PTE. LTD. is seeking an experienced L1/L2 Production Support engineer to keep banking, financial trading, and digital asset platforms available around the clock.

You will troubleshoot production issues, manage incidents and releases, and collaborate with global teams in a fast-paced, 24x7 environment. The role requires strong Linux/Unix hands-on skills, AWS ECS/EC2, OpenShift/Kubernetes, SQL, and experience with monitoring tools like Grafana and OpenSearch, plus Jira/ITSM

Qualifications

• 4+ years of L1/L2 Production/Application Support experience.

Responsibilities

• Provide L1/L2 production support for banking, financial trading, and digital asset platforms.
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Skills

L1/L2 production support

Incident management

RCA & Problem mgmt

Linux/Unix

AWS ECS/EC2

Kubernetes/Docker

SQL (MariaDB/MySQL)

Monitoring tools

Jira/ITSM

CI/CD

Scripting (Bash/Python/Java)

Stakeholder mgmt

Education

Bachelor’s degree in IT/CS/Engineering

Tools

Jira

OpenShift

Kubernetes

Docker

Grafana

Kibana

OpenSearch

Job description

ENCORA TECHNOLOGIES PTE. LTD. is seeking an experienced L1/L2 Production Support engineer to keep banking, financial trading, and digital asset platforms available around the clock.

You will troubleshoot production issues, manage incidents and releases, and collaborate with global teams in a fast-paced, 24x7 environment. The role requires strong Linux/Unix hands-on skills, AWS ECS/EC2, OpenShift/Kubernetes, SQL, and experience with monitoring tools like Grafana and OpenSearch, plus Jira/ITSM