24/7 Aerospace Support Specialist

Rolls-Royce; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading aerospace organization is seeking a Service Representative in Singapore. This role demands providing 24/7 operational support, fostering strong customer relationships, and ensuring customer satisfaction in technical environments. Ideal candidates will have a relevant degree and experience in customer service, preferably within technical fields like aviation. Join us in shaping the future of aerospace at our dynamic Singapore location.

Qualifications

• Degree-qualified in a relevant discipline or equivalent practical experience.
• Proven experience in a customer-facing role, ideally within aerospace.
• Strong technical and services background, preferably with gas turbine knowledge.

Responsibilities

• Provide 24/7 customer support to resolve operational issues.
• Develop and maintain strong customer relationships at all levels.
• Collect and analyze data to identify trends and potential issues.

Skills

Customer service experience

Technical knowledge of gas turbines

Communication skills

Relationship management

Data analysis skills

Education

Degree in Engineering, Aviation or related discipline

Job description

A leading aerospace organization is seeking a Service Representative in Singapore. This role demands providing 24/7 operational support, fostering strong customer relationships, and ensuring customer satisfaction in technical environments. Ideal candidates will have a relevant degree and experience in customer service, preferably within technical fields like aviation. Join us in shaping the future of aerospace at our dynamic Singapore location.