0731 - Customer Service Executive (Sales Support)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 27,000 - 32,000; Full time

Job summary

The Supreme HR Advisory PTE. LTD. is hiring a Customer Service Executive (Sales Support) in Singapore West (Toh Guan).

The role supports sales through quotations, order processing, reporting, and contract documentation, and maintains filing and records. You will build relationships with customers, follow up on feedback, and assist in visits and engagement activities. Working hours are 8.30am to 5.30pm, five days a week.

Qualifications

• Diploma in Business Studies, Office Administration, or related discipline.
• 1–2 years of experience in sales support, sales administration, or customer service.
• Experience in industrial products, building industry, or service-related industry is an advantage.
• Proficient in Microsoft Office applications.

Responsibilities

• Prepare quotations, follow up with customer confirmation, and process sales orders.
• Coordinate work orders with relevant departments and maintain proper sales documentation.
• Prepare sales performance reports and monthly quotation summary reports.
• Prepare service agreements and support contract-related documentation.
• Handle vendor approval forms and customer portal setup when required.
• Maintain proper filing and document records.

Skills

Customer service

Sales support

Administrative functions

Vendor coordination

Education

Diploma in Business Studies / Office Administration

Tools

Microsoft Office

Job description

Role:
Customer Service Executive (Sales Support)

• Salary Range: $2,400 - $2,900
• Working Days: 5 days, Monday - Friday
• Working Hours: 8.30am to 5.30pm
• Location: West (Toh Guan)

Responsibilities:

Sales Support & Administrative Functions

• Preparequotations, follow upon customer confirmation, and process salesorders.
• Coordinate work orderswith relevant departmentsand maintain propersales documentation.
• Prepare sales performancereports and monthlyquotation summary reports.
• Prepare service agreementsand support contract-related documentation.
• Handle vendor approvalforms and customerdigital portal setupwhen required.
• Maintain proper filingand document records.

Customer Service & AccountSupport

• Build and maintaingood relationships withassigned customers.
• Follow up withcustomers to gatherfeedback and provideservice support.
• Support customer visitsand participate incustomer engagement activities.
• Assist in maintenancecontract follow-upsand renewal coordination.

Credit Control

• Follow upwith customers onpayment status andoutstanding balances.

Sales & Business Support

• Gather market information, including competitor andindustry updates.
• Support marketing andbusiness development activitiesas assigned.
• Assist sales teamin achieving customersatisfaction and businessobjectives.

Requirements

• Diploma in BusinessStudies, Office Administration, or related discipline.
• Minimum 1–2years of experiencein sales support, sales administration,or customer servicerole.
• Experience in industrialproducts, building industry, or service-relatedindustry will bean advantage.
• Proficient in MicrosoftOffice applications.