[0580] Customer & Sales Support Officer | West/ 5 days/ $2.9k

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; Vor Ort; SGD 27.000 - 32.000; Vollzeit

Zusammenfassung

THE SUPREME HR ADVISORY PTE. LTD. is seeking a Sales Support cum Admin professional in Singapore to handle quotations, process orders, report performance, and manage documentation.

The role also covers customer service, account support, and credit control tasks, with a 5-day workweek. Location is West (Toh Guan) and hours are 8.30am to 5.30pm. The ideal candidate holds a Diploma in Business Studies or related field, with 1–2 years of relevant experience and proficiency in Microsoft Office.

Qualifikationen

• Diploma or equivalent in business studies or related discipline.
• Minimum 1–2 years of experience in sales support, sales administration, or customer service.
• Experience in industrial products, building industry, or service-related industry is a plus.

Aufgaben

• Prepare quotations, follow up with customers, and process sales orders.
• Coordinate work orders with departments and maintain sales documentation.
• Prepare sales performance reports and monthly quotation summaries.
• Prepare service agreements and contract-related documents.
• Handle vendor approval forms and customer portal setup.
• Maintain filing and document records.
• Build and maintain good relationships with assigned customers.
• Follow up with customers for feedback and service support.
• Support visits and customer engagement activities.
• Assist in contract follow-ups and renewal coordination.
• Follow up with customers on payment status and outstanding balances.
• Gather market information and support marketing and business development activities.

Kenntnisse

Sales support

Customer service

Administrative tasks

Microsoft Office

Ausbildung

Diploma in Business Studies

Tools

Microsoft Office

Jobbeschreibung

• Salary Range: $2,400 - $2,900
• Working Days: 5 days, Monday - Friday
• Working Hours: 8.30am to 5.30pm
• Location: West (Toh Guan)

Responsibilities:

Sales Support & Administrative Functions

• Preparequotations, follow upon customer confirmation, and process salesorders.
• Coordinate work orderswith relevant departmentsand maintain propersales documentation.
• Prepare sales performancereports and monthlyquotation summary reports.
• Prepare service agreementsand support contract-related documentation.
• Handle vendor approvalforms and customerdigital portal setupwhen required.
• Maintain proper filingand document records.

Customer Service & AccountSupport

• Build and maintaingood relationships withassigned customers.
• Follow up withcustomers to gatherfeedback and provideservice support.
• Support customer visitsand participate incustomer engagement activities.
• Assist in maintenancecontract follow-upsand renewal coordination.

Credit Control

• Follow upwith customers onpayment status andoutstanding balances.

Sales & Business Support

• Gather market information, including competitor andindustry updates.
• Support marketing andbusiness development activitiesas assigned.
• Assist sales teamin achieving customersatisfaction and businessobjectives.

Requirements

• Diploma in BusinessStudies, Office Administration, or related discipline.
• Minimum 1–2years of experiencein sales support, sales administration,or customer servicerole.
• Experience in industrialproducts, building industry, or service-relatedindustry will bean advantage.
• Proficient in MicrosoftOffice applications.