ServiceNow Platform Architect

Accenture Nordics; Stockholms kommun; On-site; SEK 1,100,000 - 1,400,000; Full time

Job summary

Accenture Nordics is expanding its ServiceNow Business Group and seeks visionary Platform Architects to help clients transform their businesses, drive innovation, and achieve measurable outcomes.

As a ServiceNow Architect, you will shape enterprise architecture, engage with client Enterprise Architects, govern best practices, lead solution design, mentor teams, and push AI-enabled delivery including Now Assist and Generative AI capabilities. Fluent Swedish and English are required.

Qualifications

• 5+ years of ServiceNow experience across ITSM, ITOM, ITAM, GRC, SecOps, HR.
• Strong knowledge of workflows, scripting, Flow Designer, Integration Hub.
• Experience with enterprise security, architecture frameworks, discovery technologies, and data modeling.
• Leadership to manage stakeholders and complex delivery programs.
• Familiarity with Now Assist, AI-driven capabilities, and modern delivery practices (Agile, Scrum, SAFe).

Responsibilities

• Shape Enterprise Architecture: translate complex business and technical requirements into scalable ServiceNow architectures.
• Engage Strategically: collaborate with client Enterprise Architects to position ServiceNow as cornerstone of digital transformation.
• Drive Governance & Best Practices: establish governance, ensure instance health, reduce technical debt.
• Lead Solution Design: facilitate workshops, validate requirements, deliver robust functional designs.
• Mentor & Influence: guide teams, share expertise, and contribute thought leadership.
• Innovate & Grow: support presales, contribute to business development, champion AI capabilities.

Skills

ServiceNow Architecture

Enterprise Architecture

Stakeholder Leadership

SAFe Agile

Education

CS degree or equivalent

Tools

Flow Designer

Integration Hub

Workflows

Scripting

Job description

Accenture is ServiceNow’s #1 and Most Comprehensive Partner

We are proud to be:

• 2025 Worldwide Global Elite Partner of the Year
• 2025 Worldwide GenAI Customer Value Partner of the Year
• 2025 Worldwide telco Industry Partner of the Year
• 2025 EMEA Transformation Partner of the Year

We are rapidly expanding our ServiceNow Business Group in the Nederlands & Nordics and seeking visionary ServiceNow Platform Architects to help our clients transform their businesses, drive innovation, and achieve measurable outcomes.

Your Role as a ServiceNow Architect

• Shape Enterprise Architecture: Translate complex business and technical requirements into scalable, future-ready ServiceNow architectures.
• Engage Strategically: Collaborate with client Enterprise Architects to position ServiceNow as the cornerstone of digital transformation, integrated with core applications.
• Drive Governance & Best Practices: Establish technical governance, ensure instance health, and reduce technical debt by aligning with ServiceNow leading practices.
• Lead Solution Design: Facilitate workshops, validate requirements, and deliver robust functional designs that meet client objectives.
• Mentor & Influence: Guide teams, share expertise, and contribute thought leadership to elevate our ServiceNow community.
• Innovate & Grow: Support presales efforts, contribute to business development, and champion emerging technologies like Generative AI and Agentic AI.

What We’re Looking For

• Deep ServiceNow Expertise: 5+ years across multiple modules (ITSM, ITOM, ITAM, GRC, SecOps, HR).
• Architectural Mastery: Strong knowledge of workflows, scripting, Flow Designer, Integration Hub, and enterprise integration patterns.
• Strategic Insight: Experience in enterprise security, architecture frameworks, discovery technologies, and data modeling.
• Leadership Skills: Ability to manage stakeholders, development teams, and complex delivery programs.
• Innovation Mindset: Familiarity with Now Assist, AI-driven capabilities, and modern delivery practices (Agile, Scrum, SAFe).
• Credentials: University degree in Computer Science or equivalent; certifications in ITSM, ITOM, HAM, ITAM, HR preferred.
• Language: Fluent in Swedish and English.

Why Join Us?

• Unmatched Training: Free access to ServiceNow training and certifications, including our exclusive CTA/CMA program.
• Cutting-Edge Projects: Work on large-scale, complex solutions for leading Global enterprises.
• Innovation at Scale: Be at the forefront of technology with AI and advanced ServiceNow capabilities.
• Global Community: Collaborate with the largest group of ServiceNow experts in the ecosystem.

Ready to architect the future of digital transformation? Join Accenture and make an impact that matters.