ServiceNow Platform Architect

Accenture Ab; Stockholms kommun; On-site; SEK 1,200,000 - 1,600,000; Full time

Benefits offered by this job

Training and certifications

Job summary

Accenture is expanding its ServiceNow practice in the Nordics and seeking visionary ServiceNow Platform Architects in Stockholm to translate business needs into scalable ServiceNow architectures. You will work with client Enterprise Architects to drive transformation and governance, while mentoring teams and contributing to presales efforts.

The role emphasizes deep ServiceNow expertise, leadership, and an innovation mindset, with a focus on AI-enabled capabilities and modern delivery practices.

Qualifications

• 5+ years of ServiceNow experience across ITSM, ITOM, ITAM, GRC, SecOps, HR.

Responsibilities

• Shape Enterprise Architecture translating business requirements into scalable ServiceNow architectures.
• Engage with client Enterprise Architects to position ServiceNow in digital transformation.
• Drive governance and best practices to maintain instance health and reduce technical debt.
• Lead solution design through workshops and robust functional designs.
• Mentor teams and contribute to the ServiceNow community.
• Innovate and grow through presales support and AI-enabled capabilities.

Skills

ServiceNow Expertise

Architecture

Flow Designer

Integration Hub

AI-driven capabilities

Leadership

Education

University degree in Computer Science

ITSM/ITOM/ITAM/HR certifications

Tools

Now Assist

Job description

Job Description

Accenture is ServiceNow's #1 and most comprehensive partner globally. We are proud to be:

• 2025 Worldwide Global Elite Partner of the Year
• 2025 Worldwide GenAI Customer Value Partner of the Year
• 2025 Worldwide telco Industry Partner of the Year
• 2025 EMEA Transformation Partner of the Year

We are rapidly expanding our ServiceNow Business Group in the Netherlands & Nordics and seeking visionary ServiceNow Platform Architects to help our clients transform their businesses, drive innovation, and achieve measurable outcomes.

Your Role as a ServiceNow Architect

As a trusted advisor and technical leader, you will:

• Shape Enterprise Architecture: Translate complex business and technical requirements into scalable, future‑ready ServiceNow architectures.
• Engage Strategically: Collaborate with client Enterprise Architects to position ServiceNow as the cornerstone of digital transformation, integrated with core applications.
• Drive Governance & Best Practices: Establish technical governance, ensure instance health, and reduce technical debt by aligning with ServiceNow leading practices.
• Lead Solution Design: Facilitate workshops, validate requirements, and deliver robust functional designs that meet client objectives.
• Mentor & Influence: Guide teams, share expertise, and contribute thought leadership to elevate our ServiceNow community.
• Innovate & Grow: Support presales efforts, contribute to business development, and champion emerging technologies like Generative AI and Agentic AI.

Qualification

What We're Looking For

• Deep ServiceNow Expertise: 5+ years across multiple modules (ITSM, ITOM, ITAM, GRC, SecOps, HR).
• Architectural Mastery: Strong knowledge of workflows, scripting, Flow Designer, Integration Hub, and enterprise integration patterns.
• Strategic Insight: Experience in enterprise security, architecture frameworks, discovery technologies, and data modeling.
• Leadership Skills: Ability to manage stakeholders, development teams, and complex delivery programs.
• Innovation Mindset: Familiarity with Now Assist, AI‑driven capabilities, and modern delivery practices (Agile, Scrum, SAFe).
• Credentials: University degree in Computer Science or equivalent; certifications in ITSM, ITOM, HAM, ITAM, HR preferred.
• Language: Fluent in Swedish and English.

Why Join Us?

• Unmatched Training: Free access to ServiceNow training and certifications, including our exclusive CTA/CMA program.
• Cutting‑Edge Projects: Work on large‑scale, complex solutions for leading global enterprises.
• Innovation at Scale: Be at the forefront of technology with AI and advanced ServiceNow capabilities.
• Global Community: Collaborate with the largest group of ServiceNow experts in the ecosystem.

Locations

Stockholm

Ready to architect the future of digital transformation? Join Accenture and make an impact that matters.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well‑being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World's Best Workplaces◈◈◈◈◈.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.