Service Now business architect (IRM)

Accenture Ab; Stockholms kommun; On-site; SEK 950,000 - 1,300,000; Full time

Job summary

Accenture is seeking a visionary IRM ServiceNow Business Architect to join our Nordic region in Stockholm. You will bridge business and IT, translating risk, compliance and control requirements into scalable ServiceNow IRM solutions and ensure alignment with regulatory expectations.

In this role you will lead requirements workshops, guide architecture decisions across Risk Management, Policy & Compliance, Audit and Business Continuity, and drive standard platform adoption while minimizing

Qualifications

• 5+ years of ServiceNow experience across multiple modules (IRM/GRC, SecOps, ITSM, ITAM).
• Strong knowledge of workflows, scripting, Flow Designer, Integration Hub, and enterprise integration patterns.
• Experience in enterprise security architecting and data modeling.

Responsibilities

• Participate in transformation programs implementing ServiceNow IRM to strengthen risk and control environments.
• Translate risk, compliance, and control requirements into scalable ServiceNow solutions.
• Lead requirements workshops with stakeholders and collaborate with IT for system design and configuration.
• Drive standard platform adoption and minimize customization across IRM modules.

Skills

ServiceNow IRM expertise

Workflow design

Scripting

Flow Designer

Integration Hub

Data modeling

Stakeholder leadership

Agile delivery (SAFe/Scrum)

Now Assist / AI capabilities

Education

University degree in Computer Science

IRM/ITSM/ITAM certifications (preferred)

Tools

Flow Designer

Integration Hub

Scripting

Job description

Job Description

Accenture is ServiceNow's #1 and Most Comprehensive Partner. We are:

• 2025 Worldwide Global Elite Partner of the Year
• 2025 Worldwide GenAI Customer Value Partner of the Year
• 2025 Worldwide Telco Industry Partner of the Year
• 2025 EMEA Transformation Partner of the Year

We are expanding our ServiceNow Business Group in the Netherlands & Nordics and seeking visionary IRM ServiceNow Business Architects to help our clients transform their businesses, drive innovation, and achieve measurable outcomes.

Your Role as a ServiceNow IRM Business Architect

As a trusted advisor and technical leader, you will:

Participate in a transformation program where ServiceNow is being implemented to strengthen the client's risk and control environment, with a specific focus on Integrated Risk Management (IRM).

In this role, you will act as a bridge between business and IT, supporting the business organization throughout the requirement and design phases to ensure effective adoption of ServiceNow IRM capabilities. You will help translate risk, compliance, and control requirements into scalable ServiceNow solutions, ensuring alignment with regulatory expectations and internal governance frameworks.

Key Responsibilities

• Supporting business stakeholders (risk, compliance, internal audit) in defining requirements for risk management, control frameworks, policy management, and issue remediation within ServiceNow
• Advising on best practices for structuring risk and control frameworks in ServiceNow, including taxonomy, hierarchies, and data models
• Guiding the business on how to efficiently leverage ServiceNow IRM modules (Risk Management, Policy & Compliance, Audit, Business Continuity Management, Issues Management)
• Acting as a trusted advisor in discussions with IT to ensure business needs are effectively translated into system design and configuration
• Driving alignment between business processes and ServiceNow capabilities, promoting standard platform adoption and minimizing customization
• Supporting workshops, requirement refinement, and backlog definition in collaboration with product owners and development teams
• Ensuring traceability between regulatory requirements, risks, controls, and remediation activities
• Contributing to governance, change management, and rollout of IRM capabilities across the organization

Qualifications

What we're looking for:

• Deep ServiceNow Expertise: 5+ years across multiple modules (IRM/GRC, SecOps, ITSM and ITAM).
• Architectural Mastery: Strong knowledge of workflows, scripting, Flow Designer, Integration Hub, and enterprise integration patterns.
• Strategic Insight: Experience in enterprise security, architecture frameworks, discovery technologies, and data modeling.
• Leadership Skills: Ability to manage stakeholders, development teams, and complex delivery programs.
• Innovation Mindset: Familiarity with Now Assist, AI-driven capabilities, and modern delivery practices (Agile, Scrum, SAFe).
• Credentials: University degree in Computer Science or equivalent; certifications in IRM, ITSM, ITAM preferred.
• Language: Fluent in Swedish and English.

Why Join Us?

• Unmatched Training: Free access to ServiceNow training and certifications, including our exclusive CTA and CMA program.
• Cutting-Edge Projects: Work on large-scale, complex solutions for leading Global enterprises.
• Innovation at Scale: Be at the forefront of technology with AI and advanced ServiceNow capabilities.
• Global Community: Collaborate with the largest group of ServiceNow experts in the ecosystem.

Locations

Stockholm

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