Logistics Backoffice & Transport Coordinator - Gothenburg

Gerflor; Göteborgs kommun; On-site; SEK 420,000 - 650,000; Full time

Benefits offered by this job

Competitive salary and benefits

Professional onboarding and long-term

Development opportunities

Job summary

GERFLOR is seeking a Backoffice & Transport Coordinator based in Gothenburg, Sweden. You will ensure efficient transport management and provide operational support to Customer Service, delivering excellent customer experience across the Scandinavian markets.

The role involves coordinating transports, managing documentation, monitoring shipments, and liaising with logistics partners to optimize costs and KPIs. A proactive, structured mindset and strong communication skills are essential.

Qualifications

• Experience in Logistics, Transport Administration or Customer Service is required.
• Good understanding of transportation processes and international logistics is preferred.
• Knowledge of Incoterms, customs procedures and transport documentation is an advantage.
• Experience working with ERP, TMS or other business systems is beneficial.
• Strong organizational and communication skills are essential.
• Proactive, structured and solution-oriented approach is expected.
• Ability to manage multiple priorities while maintaining attention to detail.
• Fluent Swedish and good English skills.

Responsibilities

• Coordinate domestic and international transports.
• Manage transport documentation and delivery processes.
• Monitor shipments and resolve transport-related issues.
• Support Customer Service and liaise with logistics partners.
• Review transport costs, KPIs and carrier performance.
• Contribute to process improvements and operational efficiency.
• Serve as a backup for the Customer Service team, supporting order processing and customer inquiries when required.

Skills

Organizational skills

Communication skills

Proactive approach

Multitasking

Attention to detail

Logistics

Customer Service

Swedish language

English language

Tools

ERP

TMS

Job description

GERFLOR is seeking a Backoffice & Transport Coordinator based in Gothenburg, Sweden. You will ensure efficient transport management and provide operational support to Customer Service, delivering excellent customer experience across the Scandinavian markets.

The role involves coordinating transports, managing documentation, monitoring shipments, and liaising with logistics partners to optimize costs and KPIs. A proactive, structured mindset and strong communication skills are essential.