Backoffice & Transport Coordinator

ALIANE; Göteborgs kommun; On-site; SEK 420,000 - 540,000; Full time

Job summary

ALIANE is seeking a Backoffice & Transport Coordinator based in Gothenburg, Sweden. You will drive efficient transport management and provide operational support to Customer Service, delivering excellent service across the Scandinavian markets.

You will coordinate domestic and international transports, manage documentation, monitor shipments, and liaise with logistics partners to optimize costs and carrier performance.

Qualifications

• Experience coordinating domestic and international transport.
• Ability to liaise with logistics partners and customers.
• Strong organizational and problem solving skills.

Responsibilities

• Coordinate domestic and international transports.
• Manage transport documentation and delivery processes.
• Monitor shipments and resolve transport-related issues.
• Support Customer Service and liaise with logistics partners.
• Review transport costs, KPIs and carrier performance.
• Contribute to process improvements and operational efficiency.
• Serve as a backup for the Customer Service team, supporting order processing and customer inquiries when required.

Skills

Transport coordination

Customer service support

Documentation handling

KPI monitoring

Job description

Following our successful international growth strategy, we have an exciting and challenging opportunity for a dynamic

Backoffice & Transport Coordinator

based in Gothenburg (Sweden).

Become a key contributor to our Customer Service and Logistics organization.

As Backoffice & Transport Coordinator, you will ensure efficient transport management, provide operational support to Customer Service and contribute to delivering an excellent customer experience across the Scandinavian markets.

YOUR ROLE:

• Coordinate domestic and international transports.
• Manage transport documentation and delivery processes.
• Monitor shipments and resolve transport-related issues.
• Support Customer Service and liaise with logistics partners.
• Review transport costs, KPIs and carrier performance.
• Contribute to process improvements and operational efficiency.
• Serve as a backup for the Customer Service team, supporting order processing and customer inquiries when required.