Global Customer Experience Coordinator

Randstad AB; Gävle kommun; On-site; SEK 35,000 - 55,000; Full time

Benefits offered by this job

Commitment to diversity in the workplace

Focus on safety and well-being

Supportive team environment

Job summary

Randstad AB is looking for a Customer Service Coordinator to be the central connector in their Global Supply Chain in Skutskär. In this role, you will manage the entire order cycle while collaborating with global teams to enhance customer experience.

You will drive continuous improvements and optimize workflows, requiring strong customer relationships and meticulous attention to order management. Join us to contribute to a more sustainable world, as we believe that anything made from fossil-based materials today can be made from a tree tomorrow.

Qualifications

• Experience in customer service, logistics, or supply chain planning.
• Fluency in Swedish and English.
• Performance-driven with a focus on continuous improvement.

Responsibilities

• Manage the full order cycle from receipt to delivery.
• Ensure accurate shipping documents and customs filings.
• Act as the primary link between customers and internal teams.

Skills

Customer relationship building

Communication

Attention to detail

Multicultural adaptability

Education

Bachelor's degree in Industrial Engineering, Logistics, Supply Chain, or equivalent

Job description

Randstad AB is looking for a Customer Service Coordinator to be the central connector in their Global Supply Chain in Skutskär. In this role, you will manage the entire order cycle while collaborating with global teams to enhance customer experience.

You will drive continuous improvements and optimize workflows, requiring strong customer relationships and meticulous attention to order management. Join us to contribute to a more sustainable world, as we believe that anything made from fossil-based materials today can be made from a tree tomorrow.