Global Customer Service Coordinator | End-to-End Ops

Randstad AB; Valbo; On-site; SEK 35,000 - 45,000; Full time

Job summary

Randstad AB is seeking Customer Service Coordinators to join Stora Enso in Skutskär, Gävleborgs län. In this pivotal role, you'll manage the entire order cycle while ensuring excellent communication between customers and internal teams.

The ideal candidate should possess a Bachelor's degree in a related field and be fluent in Swedish and English. This position offers a chance to work in a collaborative environment, drive process optimization, and contribute to a more sustainable future.

Qualifications

• Fluent in Swedish and English.
• Background in customer service, logistics, or supply chain planning.
• Performance-driven with a focus on continuous improvement.
• Structured and data-driven with a strong sense of ownership.

Responsibilities

• Manage the full order cycle with high precision.
• Ensure accurate shipping documents, customs filings, and invoicing.
• Act as a primary link between customers and internal stakeholders.
• Share customer insights and drive continuous improvements.
• Support colleagues in a collaborative work environment.

Skills

Communication skills

Customer relationship building

Problem-solving

Education

Bachelor’s degree in Industrial Engineering, Logistics, Supply Chain, or equivalent

Job description

Randstad AB is seeking Customer Service Coordinators to join Stora Enso in Skutskär, Gävleborgs län. In this pivotal role, you'll manage the entire order cycle while ensuring excellent communication between customers and internal teams.

The ideal candidate should possess a Bachelor's degree in a related field and be fluent in Swedish and English. This position offers a chance to work in a collaborative environment, drive process optimization, and contribute to a more sustainable future.