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Emirati Call Center Agent – Remote After Training
Job summary
A leading regional enterprise in Dubai is seeking dedicated Emirati professionals for the role of Call Center Agent. In this position, you will provide vital support to HealthHub patients through various communication channels. Candidates should possess strong communication skills, be bilingual in Arabic and English, and have 2-3 years of experience in customer service. The role offers flexible schedules and the option to work remotely after training. A comprehensive benefits package is also included.
Benefits
Qualifications
- University Graduate with understanding of healthcare terminology.
- 2–3 years in a customer-facing role; healthcare experience advantageous.
- Excellent computer literacy; bilingual in Arabic and English.
Responsibilities
- Deliver exceptional service across phone and digital channels.
- Manage omnichannel communication (calls, chat, WhatsApp, email).
- Schedule, reschedule, and cancel appointments.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.