puestos de Hotel en Arabia Saudí

• Consistently offer exceptional, friendly and engaging service.
• Ensure the best selection for the guest and ensure revenue is maximized through up‑selling.
• Update reservations ensuring a flawless check‑in and check‑out process.
• Answer telephone and email inquiries in a timely manner.
• Assist guests regarding hotel facilities in an informative and helpful way.
• Take ownership of the guest’s request and ensure follow‑up according to the hotel’s standards.
• Follow department policies, procedures and service standards.
• Recommend property facilities and assist guests with information and special requests.
• Book room reservation requests, enter rooming lists, and update accurate information in the system.
• Other duties as assigned.

• Computer literate in Microsoft Windows applications required.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Guest focused personality is essential; experience is an asset.
• Preferably prior experience working with Opera or a related system.
• Strong interpersonal and problem‑solving abilities.
• Fluency in both Arabic & English.

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We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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