Workplace Tech Associate: End-User IT & Vendor Management

Sephora USA, Inc; Jeddah; On-site; SAR 167,400 - 223,200; Full time

Job summary

Sephora USA, Inc in Jeddah, Saudi Arabia seeks a Workplace Technology Associate to manage IT support for stores and HQ, liaise with vendors, and ensure hardware availability. The ideal candidate should have strong interpersonal skills and technical knowledge.

This role demands problem-solving abilities and experience in a complex IT environment, where you will contribute to enhancing end-user satisfaction by providing reliable IT support across various platforms.

Qualifications

• Understanding of Retail and distribution activities and related processes.
• Self-starter with ability to drive topics to deliver business value.
• Experience in managing multiple IT vendors and projects.

Responsibilities

• Manage remote and in-field support for stores and HQ end-users.
• Procurement management and supplier relationships.
• Install, configure, and maintain computer systems and software.

Skills

Interpersonal skills

Analytical skills

Problem-solving orientation

Microsoft OS knowledge

Device Management tools

Network basics

Tools

Workspace One

Ivanti

O365

Microsoft Azure

Job description

Sephora USA, Inc in Jeddah, Saudi Arabia seeks a Workplace Technology Associate to manage IT support for stores and HQ, liaise with vendors, and ensure hardware availability. The ideal candidate should have strong interpersonal skills and technical knowledge.

This role demands problem-solving abilities and experience in a complex IT environment, where you will contribute to enhancing end-user satisfaction by providing reliable IT support across various platforms.