End-User IT & Hardware Operations Lead

LVMH Group; Jeddah; On-site; SAR 111,600 - 167,400; Full time

Job summary

LVMH Group is seeking a Workplace Technology Associate in Jeddah. The role involves managing technology support for retail and HQ environments, including hardware management, onboarding, and relationship management with vendors.

The ideal candidate will have strong IT knowledge, experience in network and systems support, and the ability to effectively oversee support operations in a diverse setting.

Qualifications

• Strong general IT knowledge and competencies in systems, security, and networks.
• Experience in complex IT environments and project management.
• Ability to relate and manage vendor relationships effectively.

Responsibilities

• Manage remote and in-field support for end-users.
• Procurement management and supplier listing.
• Continuously track hardware stock availability.

Skills

Technical knowledge of Microsoft OS and iOS

Network basics (DNS, IP addressing)

Analytical skills for troubleshooting

Knowledge of O365 and Microsoft Azure

End-user support experience

Tools

Workspace One

Ivanti

Job description

LVMH Group is seeking a Workplace Technology Associate in Jeddah. The role involves managing technology support for retail and HQ environments, including hardware management, onboarding, and relationship management with vendors.

The ideal candidate will have strong IT knowledge, experience in network and systems support, and the ability to effectively oversee support operations in a diverse setting.